Confusing
Not a fan, freezes consistently. Alerts are all over the place. Recommend a different service. Website is good but app version is terrible
Description
"Zoho SalesIQ is a live chat software, website visitor tracking, and analytics app rolled into one platform."
Description:
Join the 100,000+ people already using Zoho SalesIQ to convert their website visitors into happy paying customers.
Zoho SalesIQ is a unique platform with website visitor tracking, live chat, and analytics all rolled into one for growing businesses.
Key Features:
1) Know who's on your website.
2) Improve your sales and customer service by allowing website visitors to start a live chat with you.
3) Win your visitors' attention with proactive chat. Send automated invitations to engage prospects based on the content on your website they are looking at.
4) Collect feedback after a live chat session to enhance the quality of your website visitor interactions.
5) Engage a wider audience with real-time chat translation, available for over 25 languages.
6) Capture the list of all your visitors even after they have left your website.
7) Use lead scoring to organize your website visitors on the likelihood that they will make a purchase.
8) Setting up Zoho SalesIQ on your website can be done within 5 minutes. It is as simple as copying and pasting a snippet of code on your website.
9) Award-winning customer support team available to answer your queries over email, phone, live chat, and social media.
Subscribe within the app. The subscribe option will be shown to only portal owners.
Users can choose from 3 available plans with monthly/yearly subscriptions.
Plans & Pricing:
1. Basic Plan: Visitor insights (50k visitors/ month) | 1000 chat sessions/ month | 1 custom Chatbot | Advanced visitor information | Email signature chat | Departments | FAQs | Articles | Chat routing | Chat Transfer | Group chat | Proactive chats | Lead scoring and Company scoring | Business Hours | Branding | Click-to-call | Audio call | Screen sharing | Third-party integrations
Monthly:
1 operator per month - $10 (USD)
2 operators per month - $20 (USD)
3 operators per month - $30 (USD)
Yearly:
1 operator per year - $84 (USD)
2 operators per year - $167.99 (USD)
3 operators per year - $250 (USD)
2. Professional Plan: Visitor insights(100k visitors/ month) | Unlimited chat sessions | 5 custom chatbots | Facebook messenger | Instagram | WhatsApp | Telegram | Block IP | Operator chat monitoring | Weekly and monthly reports (scheduled) | Real-time reporting | Apple TV app
Monthly:
1 operator per month - $17 (USD)
2 operators per month - $34 (USD)
3 operators per month - $51 (USD)
Yearly:
1 operator per year - $152.99 (USD)
2 operators per year - $304.99 (USD)
3 operators per year - $459 (USD)
3. Enterprise Plan: Visitor insights (200k visitors/ month) | Chat translation | 10 custom chatbots | Answer bot | Autopilot | Tags | Smart Suggestions | Company profile enrichment | Profanity Management | Integrations with Cloud Telephony and PBX systems
Monthly:
1 operator per month - $25 (USD)
2 operators per month - $50 (USD)
3 operators per month - $75 (USD)
Yearly:
1 operator per year - $239.99 (USD)
2 operators per year - $479.99 (USD)
3 operators per year - $719.99 (USD)
Points to Note:
Payment will be charged to iTunes Account on confirmation of purchase.
Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
Account will be charged for renewal within 24 hours prior to the end of the current period.
Subscriptions may be managed by the user, and auto-renewal may be turned off by going to the user's 'Account Settings' after purchase.
Cancellation of the current subscription is not allowed during the active subscription period.
Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.
Privacy Policy and Terms & Conditions:
- https://www.zoho.com/privacy.html
- https://www.zoho.com/terms.html
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Description:
Join the 100,000+ people already using Zoho SalesIQ to convert their website visitors into happy paying customers.
Zoho SalesIQ is a unique platform with website visitor tracking, live chat, and analytics all rolled into one for growing businesses.
Key Features:
1) Know who's on your website.
2) Improve your sales and customer service by allowing website visitors to start a live chat with you.
3) Win your visitors' attention with proactive chat. Send automated invitations to engage prospects based on the content on your website they are looking at.
4) Collect feedback after a live chat session to enhance the quality of your website visitor interactions.
5) Engage a wider audience with real-time chat translation, available for over 25 languages.
6) Capture the list of all your visitors even after they have left your website.
7) Use lead scoring to organize your website visitors on the likelihood that they will make a purchase.
8) Setting up Zoho SalesIQ on your website can be done within 5 minutes. It is as simple as copying and pasting a snippet of code on your website.
9) Award-winning customer support team available to answer your queries over email, phone, live chat, and social media.
Subscribe within the app. The subscribe option will be shown to only portal owners.
Users can choose from 3 available plans with monthly/yearly subscriptions.
Plans & Pricing:
1. Basic Plan: Visitor insights (50k visitors/ month) | 1000 chat sessions/ month | 1 custom Chatbot | Advanced visitor information | Email signature chat | Departments | FAQs | Articles | Chat routing | Chat Transfer | Group chat | Proactive chats | Lead scoring and Company scoring | Business Hours | Branding | Click-to-call | Audio call | Screen sharing | Third-party integrations
Monthly:
1 operator per month - $10 (USD)
2 operators per month - $20 (USD)
3 operators per month - $30 (USD)
Yearly:
1 operator per year - $84 (USD)
2 operators per year - $167.99 (USD)
3 operators per year - $250 (USD)
2. Professional Plan: Visitor insights(100k visitors/ month) | Unlimited chat sessions | 5 custom chatbots | Facebook messenger | Instagram | WhatsApp | Telegram | Block IP | Operator chat monitoring | Weekly and monthly reports (scheduled) | Real-time reporting | Apple TV app
Monthly:
1 operator per month - $17 (USD)
2 operators per month - $34 (USD)
3 operators per month - $51 (USD)
Yearly:
1 operator per year - $152.99 (USD)
2 operators per year - $304.99 (USD)
3 operators per year - $459 (USD)
3. Enterprise Plan: Visitor insights (200k visitors/ month) | Chat translation | 10 custom chatbots | Answer bot | Autopilot | Tags | Smart Suggestions | Company profile enrichment | Profanity Management | Integrations with Cloud Telephony and PBX systems
Monthly:
1 operator per month - $25 (USD)
2 operators per month - $50 (USD)
3 operators per month - $75 (USD)
Yearly:
1 operator per year - $239.99 (USD)
2 operators per year - $479.99 (USD)
3 operators per year - $719.99 (USD)
Points to Note:
Payment will be charged to iTunes Account on confirmation of purchase.
Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
Account will be charged for renewal within 24 hours prior to the end of the current period.
Subscriptions may be managed by the user, and auto-renewal may be turned off by going to the user's 'Account Settings' after purchase.
Cancellation of the current subscription is not allowed during the active subscription period.
Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.
Privacy Policy and Terms & Conditions:
- https://www.zoho.com/privacy.html
- https://www.zoho.com/terms.html
Screenshots
Zoho SalesIQ FAQ
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Is Zoho SalesIQ free?
Yes, Zoho SalesIQ is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Zoho SalesIQ legit?
🤔 The Zoho SalesIQ app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does Zoho SalesIQ cost?
Zoho SalesIQ is free.
-
What is Zoho SalesIQ revenue?
To get estimated revenue of Zoho SalesIQ app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.86 out of 5
14 ratings in Switzerland
5 star
13
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1
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Ratings History
Zoho SalesIQ Reviews
Way worse than the Android Version
I have constant issues with SalesIQ on my iPhone 13. It is the only app that is consistently laggy on Wi-Fi (with Fiber internet) and on 5G Cellular. Not just laggy from a slow internet connection though. As I have constant issues just trying to type in the app where my key presses become delayed by up to 10 seconds in between letters or numbers. This happens if I have apps in the background or not. I have wiped my phone, removed and reinstalled the app all to no avail. This is with just one chat being open, and no others. It has been this way since iOS 16 into iOS 17.3 Beta, so it’s not an OS issue either. If you can, just use the Android version of the app.
Improvements
The platform overal is great. The app works fine too. There are some small details but we think we can work it out with the technical support. They have been very responsive.
Confusing
Not a fan, freezes consistently. Alerts are all over the place. Recommend a different service.
Satisfied
Very good
Wow Nearly never works
So much potential, Zoho is like the 3rd place runner up in every race. Most of my complaints from guests are they cannot use the live chat. Just simply doesn’t work. Press “send message” and it does not send. Customer in chat waiting for operator? No notification (even though settings are all correct and turned on) Tracks bots on sites as visitors (stupid) Has you jumping at your phone every few seconds thinking someone is on it, and try to engage with them, only for them to be gone the second the app shows they showed up (bot traffic) Just fix the darn thing. Allow us to move the chat window thumbnail up instead of being stuck at the very bottom (IPhone menu borders the bottom and it’s so low it is a fine line to press the button versus activate iPhone slide-up menu) So annoyed
App won’t clear notification
This has been an issue for months, the app icon doesn’t clear notifications after chats are closed. The last update was supposed to fix, but am still having issues.
ZOHO Email appeals to kids
ZOHO email is difficult to use and has a carnival childlike desktop on your computer. Not at all easy to use and definitely not suited for a serious business environment. If you like colored balloons and bubbles and next to no space to write your email text, then you’ll love ZOHO mail! Bring on the clowns!
The latest update fixed the bug I was having
I had left a one star review because the new interface update was causing SalesIQ to crash anytime I opened a chat, one of the updates that have come out since then has fixed this issue, so I wanted to adjust my view back.
Need more features
Very limited features, I wish they have more feature like other company providing
Store Rankings
Ranking History
App Ranking History not available yet
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Keywords
Zoho SalesIQ Installs
Last 30 days
Zoho SalesIQ Revenue
Last 30 daysZoho SalesIQ Revenue and Downloads
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App Info
- Category
- Business
- Publisher
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Zoho
- Languages
- Arabic, Bulgarian, Czech, Danish, Dutch, English, French, German, Greek (modern), Hebrew (modern), Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Chinese, Spanish, Swedish, Thai, Chinese, Turkish, Vietnamese
- Recent release
- 2.8.10 (1 month ago )
- Released on
- Apr 18, 2016 (8 years ago )
- Also available in
- United States, India, United Kingdom, Canada, Australia, Nigeria, Mexico, United Arab Emirates, Germany, Spain, France, Italy, Brazil, Colombia, South Africa, Türkiye, Netherlands, Saudi Arabia, Vietnam, China, Pakistan, Egypt, Philippines, Japan, Argentina, Thailand, Chile, Ukraine, Denmark, Ecuador, Portugal, New Zealand, Sweden, Belgium, Switzerland, Ireland, Indonesia, Israel, Singapore, Malaysia, Peru, Austria, Romania, Poland, Dominican Republic, Hungary, Russia, Lebanon, Hong Kong SAR China, Greece, Taiwan, Croatia, Norway, Bulgaria, Nepal, South Korea, Czechia, Belarus, Tunisia, Finland, Kuwait, Kazakhstan, Algeria, Azerbaijan, Uzbekistan, Madagascar, North Macedonia
- Last Updated
- 10 hours ago