Zulzi - Reviews, Revenue and Downloads - Apple App Store

Description

Zulzi: Groceries in 15 Minutes

WE ARE Zulzi - your online supermarket. Order groceries via our app and in just 15 minutes we'll deliver your shopping right to your door. Fruit and vegetables, fresh food, chilled drinks, household items, and liquor at supermarket prices are delivered from 6:00 AM to 22:00 PM every day.

HOW IT WORKS:

1. Download the app
2. Enter your address
3. Browse our wide selection and choose your products
4. Place your order
5. Get your purchase delivered in 15 minutes

OUR SELECTION OF PRODUCTS

Have everything conveniently and easily delivered to your home: discover our selection of fresh fruits and vegetables, delicious snacks, and a variety of drinks for your after-work sundowner. We have red wine, we have white wine, and a wide selection of exciting beers.

Speaking of locals, we deliver bread from your favorite neighborhood bakery, salads & bowls from the young start-up next door, and meat from the traditional family-owned butchery in the surrounding area.

But what about your favorite brands? Maybe the name Häagen-Dazs can convince you. Or do you prefer Coca-Cola, M&M's, Haribo, Pringles, SAB, Unilever, and others? We have them all!

CONTACTLESS PAYMENT - CONTACTLESS DELIVERY
We deliver your shopping directly to your door. No supermarket crowds. No lugging. Secure, contactless, and convenient shopping.

15 MINUTE DELIVERY

We give you the time you would otherwise spend in the supermarket queue. Time to do yoga, hang up the laundry, play FIFA, take a power nap or do a power workout!
With our short delivery time, you'll just make it to put on the coffee or take out the trash before we're already ringing your doorbell.

PAYMENT METHODS
At Zulzi, you can pay easily and securely - by credit card, EFT payments, or Cash.

DELIVERING ON YOUR SCHEDULE

To fit your personal rhythm, we're here for you from 6:00 AM to 22:00pm. Always from Monday to Sunday, within 15 minutes

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User Rating

4.29 out of 5

7 ratings in United Kingdom

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Ratings History

Reviews

Since the update in 2021 terrible

A service that worked very well until 2021 was completely destroyed this year. Nothing works now. Totally unreliable. Used to be fantastic. We used up to five times a week. We no longer use at all.

Well done

Great app, very professional, friendly staff.

Shocking

Terrible app... despite receiving an invoice and waiting all day I was called by the driver saying that my shop was showing as unpaid. The customer service number for this company does not work and this has been a HUGE futile waste of my time

App often crashes and shopper feedback is sporadic

I continue to try and use Zulzi however have very inconsistent experiences both in terms of the app usage itself along with the shopper experience. The app often crashes whilst searching for a product. In terms of the user experience whilst a shop is underway, when selecting the option to provide feedback as to available options during the shop, in some instances I get a request, others I do not and then in some instances a whole range of products are not purchased with no option to see what was not bought. Lastly there is no way to provide and form of customer feedback or experience post a purchase so I am wondering how important the user experience really is in terms of priorities.

They don’t refund you on your card

They never have the items you order. They don’t refund your card when you refuse to use their service going forward to to non completion of orders. DO NOT USE THIS APP. The fee is extortion and they hold onto your money for orders that they don’t complete

App and service has issues

Driver came to drop off no PPE Items missing not communicated

Terrible communication

We have been waiting for our order since Thursday. The money has left our account, and not one person has bothered to get hold of us, give us an update or anything. We can’t reach anyone on the phone, and my messages are constantly unanswered. Please refund our money, or have the audacity to return one of my many unanswered messages

Innovative app with the potential to change how we shop

A happy customer. Keep it up.

When it works it’s great but when it doesn’t it’s really not

I’ve used this a few times and when it works it’s great. Very convenient and good service. My latest order wasn’t great - substitutions didn’t make sense and the app kept crashing, I couldn’t track my order, it was outside the delivery time (after paying R76 for my delivery slot) and most annoyingly there is no option to get help or chat to someone. My shopper called me so luckily I had some points of contact eventually but if she hadn’t there’s no option to contact her (that I could find).

Convenient but never delivers on time and expensive service and delivery charges

I've used the service a couple of times in the last 2 weeks - it's convenient but service and delivery charges are very expensive. Although much quicker than the Woolworths & PnP service - The delivery never arrives in the time they claim. Also be aware that if you have a big order the delivery person will ask you to carry all the heavy groceries into the house yourself - the Woolies & PnP deliveries are carried straight into your kitchen. Tracking function on App does not work properly.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	South Africa Food Drink	4
Top Free	South Africa	43
Top Free	Nigeria Food Drink	281
Top Free	United Arab Emirates Food Drink	455

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