acasa - set-up & split bills

Customer Service Ollie was superb with swift reply to all my questions., everything was solved within 10 minutes with guideline from Ollie. Great work

I have been using acasa to manage the bills for flat for the past 2 years. It’s convenient as I can set up recurring bills and split them among the tenants. You can also make payments to each other within the app. The support staff are responsive when you have questions. I definitely recommend it.

I never give reviews but feel the need to warn people to STAY AWAY from this app. They have not responded to any our calls or emails. They forgot to pay our suppliers for 6 months!! They also heavily over charged us and lied. Finally agreed to close our account and refund us the money we proved we were owed and now surprise surprise we cannot get hold of them!! Absolutely disgusting company with careless staff - stay away is my only suggestion. We WISH someone would have warned us!

Can’t upload pictures from photo library. I can upload by taking photo , but when i try to upload pics from photo library, the app is automatically closed. ( I checked the app setting. I allowed photo.)

Totally a rubbery company

Crips

Very difficult to claim your money back

awful do not use!

This app is a great idea but it always splits bills so the same person always pays less when the bills come to an uneven split. Very Annoying.

Appealing levels of service, feel like it has been more stress than it is worth to use ACASA. We had to constantly argue to have our meter readings taken into consideration and our bills still haven’t been updated. Also the app won’t let my girlfriend make payments so the app keeps taking her share out of my account. Had I properly understood acasa beforehand I would never have agreed to enter into a 1 year contract with them. I feel as though I was misled on the phone about the service they actually provide.