Achieva Credit Union

Continually have to delete and reinstall to use it. Absolutely horrible and definitely not reliable.

Where I live the banks close even the ATMs at night for the weekends and advertise that the app can take checks which it DOES NOT.

Small banks and credit unions usually have very bad mobile apps, this one is one of the best. I like how easy it is to see my accounts and transfer money. The card manager alerts and controls are very good and mobile deposits is easy to use. I don’t use the bill pay often but it looks simple and I like how it works on my phone. The whole thing works like a big bank app.

Old bill pay was awesome. This new system is the worst I ever seen. I can not make easy payments without getting a warning that I need to put in a code and call a number that’s on there to have them tell me that’s the wrong number to call so I have to call this other number who can’t give me a number right away. So paying certain bills on time is impossible with the new bill pay process.any suggestions on a new credit union?

The new Bill Pay system is very disappointing. There is no longer a way to receive E Bills, which makes it a very basic system. Where did the e bills go and why are they removed? The new Bill Pay system also has removed the features that allow you to receive email reminders at different times as regarding due dates for your bills. The changes in the Bill Pay system are not helpful to us, the customer. It was a poor decision to make these changes to the “Bill Pay” system. Unhappy customer after being a member for over 25 years!

This app is very slow and full of useless features. Find a new I T company to develop this correctly. The Zelle feature within this app is so bad and the UI is disgusting. This bank should be ashamed to have this product streamline their company.

Use CHROME and go to ACHIEVACU.COM. Easy to log, no error, can be used in portrait or landscape mode. You can keep the login page thereby keeping you from having to enter ACHIEVACU.COM every time. What a concept.

I’ve had more issues with this app, that it’s downright sickening. Now it’ll only open vertical! I don’t use verticals. It’s harder for me. Horizontal was the best. Why take that option away?

Once again I’m sending a request to undo the last update. I use an iPad running the latest iOS. I’ve always used the ACHIEVA app in landscape mode. The latest version of your app switches to portrait mode and cannot be changed. I even lock my tablet in landscape mode but app still displays in portrait mode. It seems every update you make creates new problems. STOP MAKING “UPGRADES”!

Easy to navigate and self serve