Allianz Twickenham

I do not know why many reviews are poor. I have found this app quick to download and set up, and worked as well as other similar stadium ticket apps.

Second time in a row I have to chase twickenham to send tickets to the app. Email is the same, phone number is the same. Absolutely awful and just tedious to get things sorted. + added stress before the game. Look to invest in market leading technology like Wallets and tickets sent via email if having digital tickets is so important. Disappointed. And 0 stars if that was even an option. Thanks.

This is not to protect against touts, it’s to mine data and it’s a disgrace. Demand to see ID at the gate, over this farce.

Great rid of that stupid video and stop data farming

This app is over complicated and designed by someone who has no idea of practicality or usability. Requires signal to make a connection to recognise QR codes in an areas that is renowned for data problems on match days. Built to suit RFU and Twickenham rather than the user, you have to transfer tickets and register with no signal. Utterly pathetic, but you have no choice but to use it - strikes me as something that should be investigated!

Poor app and tickets never arrive.

Seems to be designed by imbeciles trying to capture as much customer data as possible with little interest in customer experience

The on skippable terms and conditions video you have to get through to even use the app is enough to make me delete it. who’s bright idea was that rubbish?

Easy to use easy to transfer tickets .. not sure what more you want !!

I’m sure these apps cost a small fortune to maintain, unfortunately it’s a poor experience. There is seemingly no trail of any history in it, who transferred tickets, what happened, no feedback on anything, no information on a tickets that’s been transferred to you etc when a large groups of people go to a game - which is common in the context - it’s a terrible experience and such a headache! Please get some proper UX done on it.