Alo Yoga

When you have a problem, they return your e-mails very late. Sometimes they don't respond at all. sales support team is very bad. They don't help at all. They are unaware of the customs rules of the country they trade with. I have been victimized many times. They don't even offer compensation as an apology. When you make a mistake, at least give a compensation discount. They have very good designs, but the company sales support and company management are bad. I am trying to shop under very difficult conditions.

Chat with experts window closes automatically while switching of another app.

Chat does not work well, cuts off text, can't read messages. Also, navigatation to another window ceases chat altogether.

Please go tag less for all your shirts it’s annoying trying to cut the tag out I almost put a hole in my shirt. No tags like it’s work out clothes tags are itchy.

App is great, clothes are great, company mission is outstanding. Not sure how to contact the company about a color drop, but we need some royal blue in our lives please. Love the red hot summer, but would love it in Royal blue as well. Please and thank you.

One of the hardest apps I’ve ever used! it’s horrible, it’s slow, it’s so frustrating

I LOVE ALO. I have thousands of dollars worth of it and recommend it highly. With that said, the customer service and return process is literally a scam. Please do not return or exchange ANYTHING. They either steal it or lie, or don’t refund. I wish I was being dramatic. You call and no one has notes from past calls, you can’t hear anything at the call center. Never use to be like this. Tried to reach BBB no luck. If you are in the same boat, let’s connect. I’m on IG or FB.

Every time I open app it freezes can’t get past initial page.

This app is perfect. I can buy my favorite products and stay up to date when something I want is back in stock in my size. I love alo🩷

The app has been broken for several weeks now. The Home, Wishlist, and Account buttons have zero functionality and give error messages. Bag was not working up until this latest update fixed it. The shop button is the only tab that has worked.