Amazon Relay

Hi please check that app after last update I can’t see next load information I see only Google map with pin on Amazon building( on gate ask me about drop off or pick up number )

you really to some improvement on the mapp..on the last update is showing you where exactly the yard is but still one some of the deposit you can’t find a route only if you put in the app you are without trailer and now after the last update if you get cancellation the app it will be stuck on that stop and you can’t go further.

When i have any issue, i cannot report anything It’s impossible to report anything No options available and whoever work in office and manage trips are no intelligent than a dog😒 Total waste of our time and nerves Change employees with more competent and high IQ ones

I wanted to make an account for a Luton van 3.5 ton and they asked me for a transport license!! I explained to them that only in Europe it is necessary for 3.5 tons and then they said that they don't need only hgv anymore!!! It's a joke, they should have said the first time so I don't waste a lot of time with the loading documents and then to say that they don't need a van!!!

Navigation works fine with single deck trailers but not with double deck . Spoken to a few other drivers and they say the same

ROC far to slow to update app and are useless at planning the runs, they don’t take the time to check the viability of the runs they plan, don’t seem to care they have you working 12 hours at least and don’t always allow for drivers legal breaks plus ignore the time you have to check your truck and drive to a Amazon location and when you finish your tour they are not bothered that you have to fuel your vehicle and drive back to your yard, so they plan you for a 12 hour shift that realistically is 13 to 14 hours

Too slow unloading takes 2 hours every day and nobody pay for this

You cannot report a 15 min delay because is asking you when you move again😅😅 It’s already happening because of traffic and i’m moving already. Navigation verry annoying as don’t provide exact location for swa collections and reduce volume for music app😡😡. Cannot skip a location if already been there and forgot to press on app or there is no reason to be there as bobtail😅 There are many others issues and the app is just garbage I cannot report app problems or give feedback about an issue Seems like no one is trying to improve this app Ultimate error: app stuck on location, i was already parked for brake and app showing me i didn’t check in and out on location when i know i did. Now showing id for colection and when arrive to delivery doesn’t show the id for delivery😡 What’s wrong with this app????

It is totally rubbish. It dosnt know when roads are closed. At ever exit it tells you to turn left on the diagram regardless of where you are going. The map screen dosnt zoom out on approach to an exit so you don’t know what lane to be in until the last second. You may as well take a book of maps as it constantly crashes and can’t find a route! Really??? Come on Amazon sort it out!

At one point I did receive notifications. But not anymore. New layout is rubbish to.