AnswerConnect

Veröffentlicht von: AnywhereWorks

Beschreibung

AnswerConnect allows you to access and update your AnswerConnect live reception account on your iOS device. AnswerConnect gives you a 24/7 customer service team of experienced, friendly receptionists for your business.
Get AnswerConnect’s live-answering service dashboard in your pocket and never miss a customer's message. Harness the best of AnswerConnect and ensure that you stay updated of all the customer messages we take on behalf of your business. With AnswerConnect ioS app you can:
-- View inbound messages taken by our customer service team
-- Access contact information of your customers
-- Receive notifications for both customer messages and team chats alike
-- Forward customer messages to your team via email/SMS
-- Add notes to a customer message for your team to view
-- Report a problem or an issue to the admin.
-- Switch to Chats to collaborate with Team on client messages
-- Archive messages for future use
Note:It is essential to have a live AnswerConnect account to access the ios app
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AnswerConnect Häufige Fragen

  • Ist AnswerConnect kostenlos?

    Ja, AnswerConnect ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.

  • Ist AnswerConnect seriös?

    🤔 Die Qualität der AnswerConnect-App ist gemischt. Einige Nutzer sind zufrieden, während andere Probleme melden. Ziehen Sie in Betracht, einzelne Bewertungen für mehr Kontext zu lesen.

    Danke für die Stimme

  • Wie viel kostet AnswerConnect?

    AnswerConnect ist kostenlos.

  • Wie hoch ist der Umsatz von AnswerConnect?

    Um geschätzte Einnahmen der AnswerConnect-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.

Benutzerbewertung
Die App ist in Südafrika noch nicht bewertet.
Bewertungsverlauf

AnswerConnect Bewertungen

Not a fan

mallory_b on

Vereinigte Staaten

Receiving pages despite not being on call and being listed on do not disturb. Can’t control how many times the notification goes off.

Buyer Beware…

Premier Roofing on

Vereinigte Staaten

I was very hopeful when I first signed up with Answer Connect thinking as thorough as the onboarding process was that this was going to be a great addition to our company. But I did not get anything close to what we paid for. If you can imagine the Simpson quickly mart guy and his family answering your phone, each call taking 3-9 minutes because the language barrier was so difficult to get passed, and screwing up all the callers information every single time. That was the service I received from Answer Connect. I repeatedly called customer service asking again and again and again to speak with a manager desperately trying to resolve the nightmares their agents keep creating for me, since having a dedicated account manager wasn’t an option for me I had to settle for whoever wanted to talk to me that day. I lost allot of business because of irritated customers that could not get passed our answering service. This company took my money and hurt my business.

Phenomenal Answering Service

Attorney-1814 on

Vereinigte Staaten

I have been using this service for almost a year now and have no complaints. Customer service is very helpful and the operators who answer my calls have been great at following telephone scripts and getting the pertinent information to me. I highly recommend this service.

Great Service

Mirabella Construction on

Vereinigte Staaten

Great Service I’ve been with them for years !

Above and beyond!

Aqfs on

Vereinigte Staaten

Had AnswerConnect for a few years now and continues to exceed expectations. The use of the great answering and messaging along with Setmore scheduling has allowed me as a small business to thrive and compete with the larger competition by being viewed as a more professional service provider with 24/7 access.

Extremely Impressed with Professionalism and Services

Leila-P on

Vereinigte Staaten

AnswerConnect has blown me away with their services. I’m a business professional that expects a high level of customer service for the agency I manage as that’s what I expect from myself and my team when we are taking care of our own customers. It’s hard to impress me but they have made my life easier and their iPhone app, web platform, and desktop app is outstanding.

Professional

Chatt Roofer on

Vereinigte Staaten

We’ve used these guys for years. Always on target with their professionalism and pricing.

Poor service.

CSMRETLeonard on

Vereinigte Staaten

We hired you because you are supposed to know and understand the HomeVestors business. If we only needed to get a message to call people back, we would not have provided a script.

Unorganized company

GoldenSolstice on

Vereinigte Staaten

The 5 star reviews are mostly false. Check the BBB. The short time I used this service I received the first and only 1-2 star reviews in over a decade. The price went from 300 to over 900 on several different occasions per billing cycle. I noticed the call log had many unfamiliar numbers and area codes. Once I fired them I received so many telemarketing calls I had to put number on “do not call” registry. I feel they had shared my number in order to generate the calls that led to the triple charges. I reported them and I have not received a response to civil lawsuit.

Great service!

cedub13 on

Vereinigte Staaten

Customer service is great and responsive. Love the mobile phone number capabilities!

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