Arsenal Remote

I like the app. I have been using it for years. When is your next update? It has been nearly a year since the last update. Bugs like slows connection and the app freezing while making time-lapses. With the new arsenal 2 out I thought a new update would have happened already.

Just keeps telling me in it’s in handheld mode. Can’t change settings in manual mode and getting very frustrated

Overall it is a handy piece of equipment, but when you factor in the price tag, it raises eyebrows. The main thing that sticks out is the build quality is so very much questionable, for such a simple piece of tech, for that price, I expected better. The design is at best ok physically, with a major flaw being, it can slide straight off the hot shoe. No planning for people’s use off tripod or high angles on tripod at all. I have ordered $2 tech off eBay with better ability to hold onto the top of your camera, all you needed to add was a simple screw down plate to keep it in place.

It’s just as good as a assistant sill getting the hang of it but I am very happy so far thanks again keep the updates coming cheers from Aus 👌

I bought this thing hoping it’d be useful. When I got it, I spent ages trying to get it to work - the developers had a bunch of issues with firmware update problems. Eventually I got it working, by having to stick it in the freezer to overcome a thermal issue. Ok, well & good, at least I could get it to connect to the phone and camera. However after wasting too many hours on it, I put it aside intending to get back to it. Many months later, I today got it out and tried to connect - yet again, another firmware update was required. Ok. Followed all their instructions, but yet again, the firmware update has failed. Only this time, none of their support options work (including again freezing the damn thing). Essentially, I’ve never taken a single shot with it, I can’t get it to run, I can’t fix it because none of their “solutions” work. I was prepared to experiment when I bought it, and was pretty forgiving because it was new technology. However, at this point, I’ve given up. Your experience may differ. But for me, don’t waste your money.

When I first received the 2 Arsenal remote devices I watched a few online videos to learn how to use them. I took these to Africa and all went really well. It also works well with an iPad. Putting the time in to learn how to use the device and app was well worth it. I would like to be able to download the firmware once and update multiple devices from my iPhone but I now have faster internet bandwidth so not as big a problem as it was.

The syncing to my iPhone is a VERY bad user experience and the device defaults to a Sony camera rather than my Canon. For the amount of Dollars paid for this VERY VERY disappointed

Keeps cutting out unfortunately

Constant issues connecting. Need to trouble shoot every time I want to use it.

The project was so late that by the time it shipped, I gave away my XT1 and bought a cheap XT2 because by that time XT3 was already on the market. This update finally introduced support for XT2! Woohoo! I wonder how long till support for my current camera - the XT3 is finally there. Probably by the time I upgrade to XT4 or whatever comes next. Complete waste of money. Absolutely not worth it.