Atera

2022.02.21 - this is one of the best apps and tools you can find on the market. In general app has all basic features you need - Alerts, Tickets, Customers and Settings. It is stable and working Ok. One thing which is missing, and it is critical a Devices! You can’t search for devices by logged in user. It makes it impossible to use this App when you are in the road or travelling ;( I hope missing feature will be added soon and one it is on it will be solid 5 stars ⭐️

Can't see all devices details , 16 iOS wants to take a qr code to sign in on the app it self how do I can my own phone . Did you let gpt write your code too?

I was really hoping that this app would at least get me some solid alert notifications, but it doesn't. I'll get notifications all right, but when I eventually get into the app, the notifications aren't in there. Refreshing the list doesn't help. As an example, I got an alert notification telling me I have a critical CPU alert, but the alert doesn't show which device. I swipe the notification to open it, have to log into the app (virtually every time), which includes having to enter my email address (it doesn't remember that). Once in, I go to alerts, and it lists a few warnings, but the critical alert isn't even in the list. Pretty much worthless for my intended purpose. Very frustrating.

After recent update only 1 line is visible in tickets, images don’t load.

Screen is blank after logging in.

This app is riddled with bugs. Kind of sad that Wendy’s fixed their app but you can’t.

There should be no need to authenticate on your phone every other time you login. Refuses to work with face recognition or code, even after a phone wipe and reload. App does not push notifications- likely because it’s signing you out. The notifications is the main reason to have this app and fails miserably. ATERA you need a better app developer.

If yea don’t download

It’s great for remote connecting to a pc but other then that hard to navigate and the tickets as well. Sometimes has problem with MFA.

Fingerprint on my Iphone never works. "Something went wrong". I tried logging out, logging back in. Also uninstalled and reinstalled. It's pretty inconvenient to have to use google auth each time I want to check a ticket on my mobile app.