Bellabeat Wellness Coach

Update: I have sent an email to support and received no response. Despite setting up the integration with Apple health, the mindful minutes and water are not syncing. Only steps. I wish this app didn’t require so much manual entry and synched with apps that are already automatically tracking. For example Apple health reads from hidrate (water) but this app doesn’t read it. Apple reads my meditation minutes from Peloton but it is not coming over to Bellabeat.

I have a love/hate relationship with this app/product. There are a lot of bugs - for example with pairing, syncing, all of a sudden the water intake won’t record, sometimes it shows that I have hit my step goal but when you look at the details it looks like it stopped recording steps halfway through the day based on the actual step count. However, I do think the period tracking piece is accurate.

I bought their leaf nature in 2015 when it first came out, and been using Bellabeat ever since. But once i put in my password the app (and period diary) completely crashes and won’t even open. Please fix this!

I’ve been increasingly disappointed with each update over the past year or so. The ability to track data gets worse and worse over time! The most disappointing thing I’ve noticed with the most recent update is the “Log A Nap” feature. Need to log a nap of more than 60 minutes? Now you have to log each hour separately as the max “nap length” is now only 60 minutes. Ridiculous and the least user friendly app update I’ve ever had the misfortune of encountering.

I love the way the product looks. I was never a fan of being super connected to a watch and getting too many notifications every hour, but I did want to track my activity. I would imagine that most people who buy this product feel similarly about not being glued to tech. However, the app wants you to be invested in it all the time to get your “wellness” score. In addition, the data obtained from the app doesn’t Correctly sync to apple health or other apps. It literally only syncs the step count even though it can track the mileage. I’m Also not a fan of having to manually sync the app with my leaf. If the Leaf is supposed to fit seamlessly into my wardrobe I want the app to also be as seamless in my life. Hopefully upgrading the tech is a high priority item. Until it improves, I recommend this product to others with a “well, it works okay…”

My device works great, but the app needs to retain my height, weight, and birthday. It’s annoying to see that I’m 60kg and 0.3” and born on today’s month and day in 1943. I can’t trust the data on here when it can’t even get that part right.

I really like the device but the app needs work. So many glitches especially the sleep tracker. The whole point I got the bellabeat was to track my sleep since I don’t like wearing my Apple Watch to sleep. Fix your app please

The app will not open even after turn phone off and on twice and then I uninstall it and reinstall it and still will not open

I hate that my app opens with an advertisement for the new device. I’m never going to wear a bracelet. There’s no setting to change the default tab or remove the advertisement for the product I’m not going to buy. Please fix—it’s sooooo annoying!

I wanted a Bellabeat for years before I could afford one. I have an old Lilac, purchased used, and if it ever kicks the bucket, or they stop supporting it, it will probably be several more years before I can afford to get one of the new devices, second-hand. Hoping it’ll hang on for a few more years at least. Anyway, some of my gripes are about the updated app (like LOTS of other reviews), but something I’ve wished since I got my Lilac is the option to record sleep beginning before 9 p.m. In the winter, especially, I fall into bed at 7:30 some evenings. I understand if the device itself is hard-wired, but the app at least, should allow for manual correction to a time earlier than 9 p.m. My new gripes are in a similar vein to many others already published here. I’m not a fan of the wellness score. I wouldn’t mind it so much if it were possible in the app settings to choose what data to center when opening up the app and right after a sync. Personally, I’m most interested in my sleep stats, so it seems like I should have the option for the detailed sleep info screen to pop up after a sync. It would be great to have this kind of control on the home screen too. I would probably choose to view sleep, meditation and activity/steps and hide the wellness score as well as water intake, since I never intend to use this app for tracking that. Also, whose idea was it to have yesterday’s wellness score be the first thing you see after a sync? To me, that makes ZERO sense. If I’m syncing info on a Wednesday (which includes sleep from Tuesday to Wednesday, (why on earth would I expect the thing I see as soon as the sync is over to be a score including sleep stats from Monday night? It’s not just after morning syncs either. Every sync is followed by a display of “yesterday’s” stats. So even syncing on a Wednesday evening is going to conclude with a reminder about Tuesday’s wellness score, even if you’ve already synced a time or two throughout the day. I had a hysterectomy last year, and from the complainants in other reviews, it sounds like the frustrations of dealing with that functionality on here is one more reason in the growing list to be grateful for that. I’m giving 4 stars, because honestly your product (your stylish fitness jewelry) is really lovely and quite amazing in its functionality. Time to rectify some of the issues with the app, both old and new. Thanks ~Juliet