Bellabeat Wellness Coach

All of my devices (spring and leaf) are not being detected by the app. I already changed the batteries for both.

Reviewing here because low ratings aren’t published on their site. They deliver via USPS and a few days after shipment tracking stopped. When I emailed their support the reply was an ambiguous “Just wait.” In comparison, other brands like Amazon have on the dot tracking (in fact an order I made a week after Bellabeat’s arrived already as scheduled). It has been more than “14 business days” since the order and NO trace of Bellabeat nor adequate support. THEN they say delivery time is 8 weeks and they cannot track once it’s left the United States. Now imagine if there’s a problem with the unit. With the kind of customer service they have? Not worth it. The app features are wieldy (compared w the efficient and streamlined Fitbit app) plus all the functions are available on other free apps anyway. Again, not worth it.

Fun, functional and easy to use with most of the activities I'd like to keep track like my steps, sleep (my favorite), period and keeps tabs on stress levels as well as meditation. The only thing I'm missing is the heart rate tracking feature hence the 4 stars. I hope you could include that feature soon. I would rate the accessories 5 stars though. Very pretty, versatile and classy.

Update: I have sent an email to support and received no response. Despite setting up the integration with Apple health, the mindful minutes and water are not syncing. Only steps. I wish this app didn’t require so much manual entry and synched with apps that are already automatically tracking. For example Apple health reads from hidrate (water) but this app doesn’t read it. Apple reads my meditation minutes from Peloton but it is not coming over to Bellabeat.

I have a love/hate relationship with this app/product. There are a lot of bugs - for example with pairing, syncing, all of a sudden the water intake won’t record, sometimes it shows that I have hit my step goal but when you look at the details it looks like it stopped recording steps halfway through the day based on the actual step count. However, I do think the period tracking piece is accurate.

I bought their leaf nature in 2015 when it first came out, and been using Bellabeat ever since. But once i put in my password the app (and period diary) completely crashes and won’t even open. Please fix this!

I’ve been increasingly disappointed with each update over the past year or so. The ability to track data gets worse and worse over time! The most disappointing thing I’ve noticed with the most recent update is the “Log A Nap” feature. Need to log a nap of more than 60 minutes? Now you have to log each hour separately as the max “nap length” is now only 60 minutes. Ridiculous and the least user friendly app update I’ve ever had the misfortune of encountering.

I love the way the product looks. I was never a fan of being super connected to a watch and getting too many notifications every hour, but I did want to track my activity. I would imagine that most people who buy this product feel similarly about not being glued to tech. However, the app wants you to be invested in it all the time to get your “wellness” score. In addition, the data obtained from the app doesn’t Correctly sync to apple health or other apps. It literally only syncs the step count even though it can track the mileage. I’m Also not a fan of having to manually sync the app with my leaf. If the Leaf is supposed to fit seamlessly into my wardrobe I want the app to also be as seamless in my life. Hopefully upgrading the tech is a high priority item. Until it improves, I recommend this product to others with a “well, it works okay…”

My device works great, but the app needs to retain my height, weight, and birthday. It’s annoying to see that I’m 60kg and 0.3” and born on today’s month and day in 1943. I can’t trust the data on here when it can’t even get that part right.

I really like the device but the app needs work. So many glitches especially the sleep tracker. The whole point I got the bellabeat was to track my sleep since I don’t like wearing my Apple Watch to sleep. Fix your app please