BIXI

Surprised it doesn’t have Apple Pay integrated yet

The app wouldn’t even let me register my credit card or my friend’s credit card. We wasted a ton of time. Frustrating.

SCAM ALERT-DO NOT USE BIXI! It is a fraudulent company. You will NEVER be able to cancel, and they LIE and use unethical business practices. There are CURRENTLY MULTIPLE LAWSUITS against this company. They will drain your bank account. DO NOT USE!

This is seriously one of the most frustrating apps to deal with. It is VERY sketchy about connecting with a credit card, so much of the time the app is unusable. I thought it may have been user error last year when I set it up, but it’s even worse this year. The app will only let you rent 2 bikes at a time (when it’s working correctly, which isn’t often) so getting a family up and running takes 2 accounts. We tried to link it to 3 different phones, with multiple viable cc’s. It worked one time, then my husband’s account absolutely would not work a second time. By the 2nd day, the one account we had that would still scan would only do one bike (despite being set up for 2 on the account). It is unbelievably frustrating. The bikes were great when we got them to unlock. Worst worst worst app. Honestly. Save your time and sanity…. just rent bikes privately when visiting Montreal.

Ripped my info and started having random charges

Avoid app, credit cards doesn’t work. Trash app

The fact they implement auto renewal and make it so hard to cancel is just wrong, 0 stars for that alone. I never take the time to leave reviews but the number of hoops I had to jump through to cancel my membership was absolutely insane. Their website will tell you you can cancel in the app, that’s absolutely not the case don’t listen to what they say. You have to call the team, wait for the next associate and do it there. Absolutely unethical. Side note: the bikes are a fantastic service no complaints there, but the gimmicky stuff where you can’t easily cancel needs to go.

The app is easy you use and provides what you need to get or return a bike. I like the fact that it has a timer so you know how long you have had the bike. Also it is nice to be able to see the bike routes on the map.

visitor of Montreal. signing up for the app and getting a day pass was a bit confusing. but main issue was some of the bike docks didn’t work at the clark / laurier station . i had to shove the bike into multiple docks before finding one that would click. it registered my bike ride longer than i actually rode because of this.

That app is easy, and their stations all over the city