BLUE App - holiday planner

Update; Even 6 months after posting this reviews nothing changed. You definitely don’t care. In the Dutch AppStore the screenshots are German, the update notes are in German and the text is in German. Come on, by now you should know that German and Dutch are different languages.

Hi, after using this app in the resort I have a few suggestions: - create the possibility to save booked activities in your Calendar - including a notification - provide an interactive map of the resort which includes WHERE activities are and even better - shows where you are on the map in real time - the app seems to want to notify you of things sometimes but as soon as you open it you cannot find what the fudge that notification was for Keep it up!

Lousy UI and no logic at all

UI is not very intuitive and it doesn’t make any sense to me. I send out a request for late checkout, but it is not easy to find out what the current status is, almost impossible to find. I also can think of a more user centric approach that gives you the opportunity to see your program/requests in a short overview. Would be nice if this App could be directly integrated in your ‘booking overview’. Looking forward to the next release!

They should use the app to reserve the pool beds as well. We had a big problem about it. We chose this resort because it was the best rated one. The room was good, food and drinks very decent, but you know those beds you see right when you open the hotel photos? There are not many and up to the 3rd day we saw that the situation was pretty unfair. People throw their towels there, they ser the alarm, put the towels at 6am and then they think they own the bed for the whole day. They get gone for hours while others around the pool only watch that unfair situation. We spoke to other guests and they thought the same. We read in the resort rules that if a bed is unattended for more than 1 hour we can talk to the staff so that they take the stuff so that other people can use (only fair). So we did that, called the staff and they took the stuff. Then the couple that was in it came more than one hour later to take on us. We had to call the staff, it was very stressful and we just wish that this was better handed. If you’re coming here with the hopes to use those beds, I’d say, don’t. And the staff don’t know how to handle that, although it’s in their book rules.

Works fine with Watch. Great to prepare and enjoy your holiday.

This is a great app . Very helpful and informative.

If I could give it a zero I would. On starting the app a blue square appears in the middle of the screen and if you click on it you get the wait spinner that eventually comes back to the same small blue square. Impossible to get further.

This is an awful APP, full of bugs, rarely works

Booked into a TUI Blue in Sal, Cape Verde. Toledo download and use app to book restaurants and view menus etc. Wufe and I tried for over 70 minutes each on seperate phones, then again for 5( mins the next day. Lots of circles turning, never heard of hotel, attempts to sell me a booking etc. Got fed up and deleted app and password. Gave a 1/5, which is very generous. Don’t bother.