Blueground

Manage your stay

Veröffentlicht von: Blueground Us

Beschreibung

If you’re looking to rent an apartment with Blueground, please visit our website, www.theblueground.com
Blueground offers beautifully furnished and thoughtfully equipped apartments for a month, a year, or even longer. Our move-in ready homes are all specifically designed to help people show up and start living.
From day one, this app will be your guide to your new home. It will answer any questions you might have about amenities and apartment access, as well as provide info about your new neighborhood. Whether you want to report a problem, request a service, schedule cleanings, speak with the support team, or plan or check your booking details, it can all be done via the Blueground Guest App.
In order to create a tech-powered living experience, we’ve created this user-friendly app designed to make every tenant’s stay frictionless. It puts all of the most critical information about your Blueground apartment right in the palm of your hand.
How It Works
After you’ve booked with Blueground, access the app using the same email address used for your reservation. Once you’re in the app, you’ll be able to communicate with our team and enjoy peace of mind in your new home.
App Features
*Everything you need to know about your stay:
Find important details about your property, such as the address, entrance instructions, Wi-Fi password, and building amenities. There will also be neighborhood advice and maps so you can start planning your commute right away. You can even get walking, driving, and public transit directions to wherever you’re planning to go.
*Make and manage requests:
Whatever you may need, just make a request through the app and our team will respond as quickly as possible. For instance, when you want to schedule an apartment cleaning, or when there is a maintenance issue that needs our attention. You’ll be notified whenever there is an update on one of your requests or reports.
*In-App messaging for ongoing support:
Speak with a dedicated Client Experience team member in real-time via our in-app instant messaging feature. Your personal notification inbox will house all incoming messages. Whether you have a complaint or just want to share feedback, we look forward to hearing from you!
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Blueground Häufige Fragen

  • Ist Blueground kostenlos?

    Ja, Blueground ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.

  • Ist Blueground seriös?

    ⚠️ Die Blueground-App hat schlechte Bewertungen und negatives Feedback. Die Nutzer scheinen mit der Leistung oder den Funktionen unzufrieden zu sein.

    Danke für die Stimme

  • Wie viel kostet Blueground?

    Blueground ist kostenlos.

  • Wie hoch ist der Umsatz von Blueground?

    Um geschätzte Einnahmen der Blueground-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.

Benutzerbewertung

4.29 von 5

7 Bewertungen in Neuseeland

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Blueground Bewertungen

Latest version of app doesn't work with IOS 17.2.1

SV_Mike on

Vereinigte Staaten

Updated app does not work

Absolutely terrible experience

AzoresM on

Vereinigte Staaten

Have stayed in Blueground for over 6 months previously and was a repeat customer. This time it was a terrible experience. The home had a taped showerhead that was leaking water, restroom was not working, no heat or cooling in near zero temperatures outside, non working wifi, missing basic amenities that blueground provides for the first couple of days, dirty apartment (huge egg splatter on microwave). It was totally unlivable coupled with loud construction noise outside. When I felt compelled to leave within 15 days even though I had prepaid for the whole month, support never responded to the messages. Even now 2 weeks after vacating ahead of schedule I haven’t heard back from support. Really traumatic experience and definitely wouldn’t recommend.

don’t

Seattle geek on

Vereinigte Staaten

the place i rented from that organization had broken tiles in eve bathroom, work paint everywhere, leaky windows, and i had to get rid of cockroaches in the kitchen I haven’t received my deposit back one week after moving out and their staff acknowledging that there was no issue with the place

App doesn’t work for IOS

G52b on

Vereinigte Staaten

I’ve downloaded the app three times to my iPhone now, and all it allows me to do is link with my own email. Blueground informed me that there was an IOS version at the App Store. Not that I have found.

Terrible service

Emmmiirrr on

Vereinigte Staaten

Don’t even think about renting a home from them. If you have problems noone is going to help you.

Racist and prejudice

The13-415 on

Vereinigte Staaten

By and far the most discriminatory app/staff u could ever find on the app store. The staffers are constantly emailing u checking on u since they own the place and are paranoid and will always do inside deals with the buildings main management to spy on u. They control and operate ever facet of your stay making it feel claustorphobic and untrustworthy. Blueground makes up the rules and its code of conduct as they go, and u have to cater sweetly to their woke babysitting customer service even when the tiniest thing goes wrong.

Outrageous claims on missing items

imejin2mch on

Vereinigte Staaten

My elderly parents stayed at a unit for 4 weeks rented thru Blueground. After their departure (and return to Asia) they are claiming that my parents took multiple kitchen items and even a vacuum cleaner from the premise, and are trying to charge us $372 for the supposed missing items. Whatever the cause may be, it seems there is a big gap in their service and I would advise against anyone from using their service.

Review

blueground reviewer on

Vereinigte Staaten

Apartment wasn’t as promised when I arrived. Did not have the correct parking passes on site at time of check in, nor did they have the agreed upon amount of keys. It took numerous days with no feedback on how long it was going to get the appropriate amount of keys. Also no vacuum was in the unit when signing in. Overall I was dissatisfied by the customer service provided. So others should be cognizant that the units may be nicely furnished, however if you need anything from customer support, my experience wasn’t positive.

Tenant

Angry tenant 2 on

Vereinigte Staaten

We paid in full upfront and our parking stopped working as they didn’t enter in the computer or I don’t know what. Just spoiled my weekend as I can’t get out of the building. Shane on you!!

Do Not book with this company!

Budadave on

Vereinigte Staaten

We booked a luxe $7k a month apt in Chicago with Blueground. Arrived to find out the entire building is under major renovation. The noise is so loud 8am-5pm M thru Friday. Impossible to live or work here. The company is doing nothing to help us. Not relocating, nor refunding as of yet.

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Blueground Einnahmen und Downloads

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App-Informationen

Kategorie
Lifestyle
Herausgeber
Blueground Us
Sprachen
Spanish, French, English, Japanese, Portuguese, Turkish
Letzte Veröffentlichung
2.54.1 (vor 6 Tagen )
Veröffentlicht am
Dec 13, 2016 (vor 8 Jahren )
Zuletzt aktualisiert
vor 3 Tagen
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