Boatsetter Owner App

App is broken. I removed it and reinstalled it three times over the past three weeks and nobody is available to pick up the phone at Boatsetter Support.

Best tech team in tech. My favorite app!

Poor update

When you call your phone support, you need to make an appointment to talk to somebody. They say they would call you in an hour or so but this never happen. When you send email, they will get back to you in couple days. I’ve had couple emails from different customer service reps asking me what my issues are so they can route my issues to the correct department so I can get a phone call but that never happened. It is very hard to communicate with them. They have zero to none customer service. You are on your own.

New to this PTP boating world. So far Boatsetter has made it pretty easy.

After the recent update, I am no longer receiving app push notifications.

If you have the boat to rent this is the place! Ease of use and easy to make money with these guys! It’s a win win

I’ve captained my boat with about 10 charters now through boatsetter and they’ve all been awesome! The guests have been respectful, on time, and a pleasure to have aboard. Looking forward to many more outings. Captain Ben⚓️

The support this company gives is excellent and they are driving customers to the site because my boat is very popular.

I recently had an unfortunate experience with Boatsetter, leading to an unjust deactivation of my listing. Despite my consistent efforts to maintain timely and effective communication with potential renters, I was cited for several incidents of alleged unresponsiveness last year. I believe this to be a misunderstanding, as I have always prioritized clear and prompt communication. After this experience and considering my needs for flexibility in communication and more reasonable service charges, I decided to move my listings to another leading boat renting app. This platform offers a better fit for my requirements, allowing for easier interaction with potential customers and at a cheaper rate. It’s disappointing to have to leave a review like this, as my initial interactions with Boatsetter were positive. However, I felt it necessary to share my experience to provide feedback on the areas where the platform could improve, particularly in terms of flexibility and understanding towards its users.