boom

Easy as they said excellent All round

Excellent service thank you

Can’t speak to anyone, app is flakey, god knows the hoops if I need to claim!!!

Excellent

Excellent service great value for money easy to make alterations to my policy out of office hours Highly recommend this company after the service provided Thanks to all at BOOM INSURANCE KIND REGARDS H

Took me two minutes to change insurance over to another car so easy and hassle free Thankyou

The Boom Car Insurance app is quite basic and only allows you to view your documents and cover details. Unfortunately, it falls short in functionality as there is no option to make a claim or check the status of an existing claim, which is a major drawback. I expected the app to be fully functional, offering a comprehensive range of features to manage my insurance needs more effectively. It needs significant improvements to meet the expectations of users who want a more complete and convenient digital experience.

Outrageous

In order to cancel your policy they require you to do it via webchat (presumably so there is no email record). I did this according to their instructions but then found I was billed again the following month. Also not the total costs for cancelling are £125. I would not recommend if you plan to sell your car

If you are considering this insurer I strongly advise you not to. They may be cheap but that’s because it’s all online and you cannot speak to someone over the phone only by chat. Save yourself the headache and pay a few pounds more and get an insurance company that you can call and speak to. The jokers at boom cancelled my insurance when I was only asking for a quote and was told they couldn’t reverse this they also charge £75 cancellation fee. They’re also quoting me £2k to transfer my existing policy on to another car when another insurance company charged a quarter of that. Also very limited features in the app you have always speak to a person over chat who I don’t think are from the UK.