bp pulse

I am not able to activate or login

Wanneer je een account probeert aan te maken zegt de app dat hier problemen mee zijn en je het opnieuw moet proberen. Dit lukt dus niet waardoor ik geen account heb.

Al ruim 24 uur niet mogelijk om in te loggen in de app. Tevens als gastgebruiker niet mogelijk om te laden bij Bp pulse. Niks te vinden over storingen oid. Wat een drama bedrijf!!!

Great chargng experience bp pulse!

De beloofde 150kw wordt bij lange na niet gehaald. Een magere 70 kw is de max. En dan nog voor schamele momenten. Toch jammer. Betreft Lelystad ketelmeerstraat.

Keeps logging me out. The login process is convoluted and proving to be incompatible with the local WiFi (no network service here so reliant on WiFi for connectivity). When I eventually managed to login, the first charging station continually refused to work and the best that support could offer was a reboot (made no difference). Eventually managed to charge but, having returned for a top up, I have been logged out again and cannot get past the 403 error that the login process keeps triggering. The cost has proved more expensive that regular fuel and, to add insult to injury, I cannot access the small amount of remaining credit because BP insists I have a minimum of £5 credit to use their machine. Why? I can only imagine how much money BP makes from forcing users to keep a credit balance at all times. I’ll be pressing for a refund.

Have been trying for weeks to register for an account. Could not get past the email verification step as no email was ever received. Useless app.

The service and experience is very good and smooth but the price of £.85 per kilowatt is ridiculous ridiculously expensive. I would only use them as a last resort. App is excellent

Since updating this app, the screen does not load. The app simply won’t work, and I have money that I have prev put on my account that I now cannot access.

BP are woeful at fixing faults and have a terrible habit of removing chargers from the map in this app if the charger is down. This means one can arrive at a known charger only to find it’s impossible to activate. There’s no help desk functionality or ticket tracking. The backend system has gone down a few times making everything useless. Ultimately the app itself isn’t too bad however as it doesn’t do anything in isolation only the entire experience can be reviewed and it’s found seriously wanting.