Bullitt Satellite Messenger

Raised monthly fee 300% overnight without notice.

The device did not work and was returned after 7 days and the $59.99 mandatory annual subscription was cancelled within the 14 day window but the company has not responded to emails nor issued a refund. Not worth it.

How the app works is not intuitive and there doesn't seem to be a F.A.Q. or instructions anywhere on the developers website for message recipients to learn how to use the app. App badge does work but I can’t confirm having received a notification on the banner.

THIS DEVICE/APP CANNOT BE RELIED ON. I’ve taken this out of cell service twice. My wife has never received any of the messages I’ve sent her. My brother finally received something but once he responded I got a message that I’d exceeded my monthly allotment of messages and get this: needed an internet connection to manage my subscription. I was unable to send or receive any further messages. Dead in the water. IF I COULD ACCESS THE INTERNET WHAT WOULD I NEED A SATELLITE MESSENGER FOR?! This unit is going back to REI. BUYER BEWARE.

I tried a handful of times to sign up for the app… it won’t let me. Just loading… loading… loading… Figure it out, please (iOS)

The design concept is good as is the packaging, but neither the app nor the device work. After the initial pairing/registration between the app, device, and account creation, the app was unable to connect or re-pair with the device. I never once was able to send a test message. Then, no response from tech support, so I’m now in a “pending cancellation” status. Need to check to make sure there are no charges to my credit card before deleting my account. This is so bad I almost wonder is this is some sort of fake service scam to generate revenue.

I had my Defy stolen, so I contacted Tim. It took him quite a while to get ahold of me. I wanted to make sure my account wouldn’t be charged, etc. Tim with Bullitt was amazing! Not only did he help me with my account, but he sent a whole new unit! I got it the next day! If you have an issue, I highly recommend contacting them directly. Tim was so helpful.

This is absolutely horrible. Utter trash. I bought two Motorola devices and set up accounts, downloaded apps, etc. and now the app does not even provide for Messages only accounts and dashboard accessible and when reboot recaptcha just cycles over and over … so many issues. It’s hard to believe this app is four years old. Still feels like it’s early alpha stages. I highly recommend no one purchased this product until they can put together proper support.

When I send a satellite message to my wife's iPhone she doesn't get a notification unless the Bullitt app is open, or she opens it later. Great, so I need immediate response due to an emergency but I have to wait for her to open the app to see the message, or hope she already has it open. I notified Bullitt support 2 weeks ago and they said it's a known bug they are working on. One FW and two app updates later and it still doesn't work. Follow up with support and "we're still working on it, so sorry". My InReach account is still active thankfully and I will return this thing if it's not fixed in the next week. UPDATE: I gave up on Bullitt and returned the device for a refund. The problem now is that after canceling my subscription and numerous support conversations, I cannot delete my account and payment info because it says I have an active subscription. Nor can Bullitt figure out how to cancel my account. Clearly the Bullitt SW Dev team has done an incredibly poor job with no hope of ever getting this right. DO NOT buy into this failed product and app.

Can’t activate on desktop or app - WTH