Cardo Connect

Keeps losing connection with my phone and customer service is non existent

Man, just got a duo for myself and another just in case, and good lord I wish there was an intercom recording system with this thing, I have to connect to voice memos but this ish is so glitchy, I can’t even talk in a normal tone. I have to literally YELL. But other than that the spirit duo is really nice, the music boosts so loudly you can’t even hear the engine of your bike. I enjoy using this things but I wish they updated it the app to where you can record your voice for content creators who use the spirit cardo. 😔

Cardo has a lot of work to do. My issue started just before thanksgiving. New update to the app, which I installed. Then my Neo would not connect with my phone. So, I checked and there was an iOS update, which I did. So now my Neo will connect to my phone, but the app will not connect to my Neo. So I sent in a request then. Got a quick response, and tried everything that was mentioned. Still not resolved. I emailed back and got no response. Then. 12/07 I messaged again, no response, I’ve left reviews, they tell me to contact support, the same group who won’t respond. When you spend 400+$ on a unit, I’d expect it to work. But my patience is running out with this company.

I have called and emailed to get help. I was not asked to register nor do the update for my brand new Pack Talk Edge. Have watched all tutorials, read all literature, and no help. Support would be greatly appreciated!!!!

Cardo will not stay connected to my phone when pairing a Bluetooth dongle

Can’t get it to connect to my phone to use Bluetooth on phone calls and YouTube Music as well. None of the audio from my phone is going through the headset. I’ve gone through the settings and turned everything on made sure that I didn’t forget anything.

Battery life is all over the board and constantly has connection issues with iPhone and Harley!

Needs better iPad Mini compatibility

It doesn’t let me listen to music while I’m talking w friends. If I’m listening to music, it doesn’t connect with my friends.

Imagine paying 400 dollars for a haedsat and app this unrefined. Connection issues at every stage terrible app aswell