Cartrack GPS, Vehicle & Fleet

Awesome system, love the peace of mind knowing you can see where the digger is at all times

Poor response to my query

Need an update since iOS 12 rolled out no more info sign on vehicles on map or list. Causing delays to track.

I have been with Cartrack for three years but am going to cancel my service primarily due to the app. Over the past three years it has not gotten any better. The app never opens on first try, I always have to force close and open it again to get to the login screen. It often logs me out which is a hassle. Biggest concern is when I switch on car guard, like today again, the Cartrack service didn’t alert me that the engine had been switched on. I drove away without any alert. On trying to open the app it just shows the loading icon. Sometimes the app showed my car was on when it wasn’t, leading to a fear that my car was stolen. Sometimes it wouldn’t update my car’s location from home even though I’m at work. How can such a big company have such a faulty, unreliable app? Plus premiums go up every year – now paying more than competitors, and R150,000 warranty for unfound cars expires after three years if you go look at the small print. I’m all-round unhappy with Cartrack, but the app definitely takes the cake as being the primary reason why I am cancelling my subscription to move to Tracker. It is a simple app, get it to work reliably.

I did a De Re Installation recently and now my logbook shows a hell of a lot of 0 km readings. Why is this? It’s super annoying to log only 3 or 4 trips for the day, but about 16 of them shows 0 km for only 1 day. And also why does my ignition shows ON when I’m already 3+ mins away from my car. I can’t activate car watch and it is really frustrating.

This app is terrible and constantly has issues. Very bad for fleet management.

This app sometimes takes time to open or not open at all

A completely useless and scripted business with no client service and exploitation tendencies. Stay away from these fraudsters

How does one navigate the app to get the best maximum service

I just signed in few minutes ago, but I am bit confused coz on the app it doesn’t show location where my car it’s parked, can someone please attend to this urgent! This sounds scary