CBORD Mobile ID - for CS Gold

This is my first ever app store review, but when I saw the 1.4 star average rating for this app I knew I had to do my part to bring it lower. I’ve reinstalled this app 10+ times over this past semester, I’ve tried it on data and on wifi, and I’ve never made it past the authentication screen. From what I understand, other students have the same issues. I have no clue how this app is officially used by my university, but I dream of the day it gets switched out for something that works. Choose a different ID app.

If I could give it a zero, I would. But that’s not possible, so I give it a ONE. This app never works properly I hate it

Doesnt work half the time

this app legitimately has never worked for me i’m so angry

I despise the fact that my university uses this app because it is the most poorly created app I have ever seen. I have never made it past the log in screen.

Hate is an understatement. Never rely on this app. I’d rather jump off a plane than depend on this app. Useless. Got locked out multiple times stupidly thinking this app would be able to function properly and open the door to my dorm, as it’s supposed to.

Ui is counterintuitive, unresponsive, and kinda hostile

I don’t typically write reviews for apps, but this program fills me with such a deep-set rage that I can’t help but talk about it. I used this app religiously for the first month of school at my university. Because I am someone who often forgets my physical ID that I have to swipe in order to get into my dorm building or other various places on campus, this was perfect for me. However, there began to be a stark decline in the app’s quality, or I guess I should say, it stopped working altogether. I tried everything—deleting the app, using only wifi while using the app, using only Mobile data, restarting my phone, etc. I even ended up getting a new phone for Christmas, and I still cannot access the login page like I used to. The only thing I can do is open the app. It won’t even allow me to click anything, or if it does, it doesn’t process the fact that I tapped the button. It’s so beyond frustrating because something that has been developed to make my student life easier has become the cause of so much stress and frustration. I don’t understand why this works for other students and not for me. I hope that these issues can be addressed and remedied for everyone who uses this platform to have a more productive and positive experience.

This app hates existing more than unsupervised infants. There are 100,000 ways it can stop working and it will never tell you what the problem is. Sometimes you’re too close, sometimes you’re at the wrong angle, sometimes you need to be BEHIND THE LOCKED DOOR in order for it to function. (I love doing laundry here) I will forever remember “Error executing command - An error has occurred.” as a waking nightmare of a phrase. My terseness betrays my anguish. I’m currently locked out of my room at 1:00 am after a very very long day. I am tired and would like to go inside and not have to walk all the way to the help desk wearing a t-shirt with no bra in January. This is why we can’t have nice things.

Would give 0 stars if possible