Central Bank - Business

Terrible app, also you’re basically opening an account in a different bank

When Central Bank decided to create a more secure site for their business accounts as well as require a new separate banking app for business users, all they did was create a work flow nightmare. Just when I get used to that insane app, I log in to manage my business account and now I cannot access my business account. Of course it is the weekend and they are closed. Do better Central Bank!

This banking app is the WORST!!!! DO NOT bank with Central Bank if you have a business and want to check your balance. You will not be able to without deleting the app and then setting it up again. Again, I cannot stress how terrible this online app is. I wish I had never started a business account here ONLY because of the terrible, terrible app.

When we make a deposit, we get front and back of the deposit slip, nothing else.

My bank recently switched to this app and I have not been happy. Even though the app says you can use Face ID to sign in, I have never been able to get that option to work. The camera is less than desirable and even though I’m using the same lighting I have used for years to mobile deposit checks, they are frequently sent back due to poor image quality. I am seriously considering switching banks just because of the app. Also, you have to click on a transaction three times in order to see where the transaction is from. not user-friendly at all.

This app is beyond frustrating. Too many clicks needed to see specifics on charges and over the past few days when I try to check my account it’s undergoing maintenance. What is going on?

Using the deposit feature, take a picture of the front side of the check, then tap the check mark, immediately kicks you back to the dashboard instead of letting you scan the back of the check and submit it! I’ve been with Central Bank for 34 years, this is about to be the final straw if they don’t fix this trash app asap

The updated system is awful. As a business, it has made my 2023 year of taxes a NIGHTMARE. This alone is forcing me to transition from a bank I have been with for 20 years. Very unfortunate.

This app is the worst!! Doesn’t even list where your card was used. All the descriptions are just “atm debit transaction”. Thought at one point my card was stolen, took forever to figure out. They churched this garbage up so much, and all they did was make life insanely inconvenient and annoying. Face ID barely works, so I have to find my “company ID” constantly to login. There is a solid chance I’ll probably leave the bank this year strictly based off how poor this app operates and is laid out

This is a terrible app! I can only log in about half the time even though all the information is correct and I am always able to log in via computer. Fix it!