CityBee shared mobility

Duoda 2000 eurų baudos, jeigu įpusite daugiau negu 0 promilių, išvis absurdas. Nepasimaukite žmonės, čia labai gudri sistema, jie iš tų baudų tik uždirba.

They are trying to confuse you as much as possible to charge more and more. no responsibility at all.

Perfect service, with always comfortable cars <3

Very disapounted

It asks me to update pin, can’t update pin because I have no access to old mail. Cant change account because can’t enter pin, because i need to update the pin and etc...

At least this company going down.

Atsidarau appsą, susirandu automobilį ir mėginu rezervuoti. Nepavyko - kažkas su kortele. Einu žiūriu, kad trys vienodos pridėtos, bet neaišku, kuri expired. Bandau visas iš eilės - pavyksta iš 3 karto. Ateinu iki mašinos - bandau rakinti - vėl kortelė nebetinka..? Stoviu per lietų, bandau pridėti naujas - neimat. Ok, pasiimsiu Bolt Drive, viso gero.

Registruojantis nepavyko automatiskai identifikuotis, issoko pranesimas, kad turiu susisiekti su klientu aptarnavimo komanda. O klientu aptarnavimo komandos kontaktu aplikacijoj ne su ziburiu nerasi. Pranesi rasyti negali - ten reikia pasirinkti is duotu opciju. O jei mano problema neatitinka nei vienos opcijos, parasyti apie problema negaliu. Zodziu, jei taip nenorit su klientais bendraut, yra ir kitu, patogesniu aplikaciju

You rejected my identity documents, I already sent to you my residence permit and passport. The fun fact, that my driver license expired and you ask me to pass again kyc, and then rejected. Help section shows only that something went wrong. Thank you

Sometime ago, I wrote about issues related user experience. Unfortunatelly, I was not solved. Also, when CityBee remove the "Go" program, the rides have become more expensier (~30% roughly saying). At this point, Bolt service is cheaper. CityBee should care more about their current users because it seems that have stopped doing so