Poor customer service
I was using aplication last year with no problems. This year came back to Lithuania looking forward to use it again but it was saying my licence was expired. Tried to upload it again-rejected. Called customer service and was told in rather rude manner that the rule for foreign licence is 6 months. After asking where does it say that I was told she ‘cannot know where all the rules are written’. I was also refused to talk to any kind of manager or visit their office. I don’t mind using long term car rent but both the rule and tone of voice of customer service is very disappointing.
