Clarity Mobile App

Add expense - start here - submit expense now - except not because the button doesn’t work. I updated the app, I restarted it, still doesn’t work. It’s almost as if someone doesn’t want me submitting my expenses on time.

App needs to send email for verification, but their server seems to have a 72 hour lag - and the app times out after about 30 seconds. What a nightmare!,,

I can’t log into the app. I have no issues with logging into the website, so I know my credentials are not the problem.

I have an account and can do everything in a browser just fine, but the app does not like my credentials. I haven’t tried registering in the app, but it seems dumb to have two separate credentials for the same service.

Trying to enter direct deposit info and Save button not activating.

“Submit expense now” button still does not work! Haven’t worked for a while, I let CS know months ago, they said they were working on it. Please fix! (iOS 16, haven’t worked on previous iOS either)

Horrible

I enrolled online without issue. I downloaded this app to my iPhone 11 and used the same log in information but am getting an error saying the user ID is incorrect. I both copy/pasted and manually typed my user id in and continued to receive this error. Is there a 24 hr processing time or something? Or is this just a bug? Thanks!

I’ve been nothing but frustrated with this app. It’s slow and glitchy… half the time there’s a major delay displaying information, and the other half of the time it simply shuts down.

If your employer offers this as an option to sign up, please don’t. I left an employer and didn’t spend all of the money I put into the accounts. So they explained my employer will get all of that money back almost $1k. That’s my money but I can’t have the option of using it. Only in the past. Keep in mind I can’t accumulate $1k in transactions medically in less than 30 days. Also I kept putting in my personal email for contact and it kept changing over to my work email. I did not want my personal benefit transactions going to my work email. Never again. I am out $1k. Benefit Resource was a much better company.