Cloud Backup by Currys

Knowhow has the worst techsupport and customer service ever. Be sure you read the T&C before buying as they do not provide refounds for their cloud storage and do not refund the money you spend on hours of voice calls to their cloud techsupport.

Everything in one place, great AJCS

App is clunky and old fashioned. Considering we are PAYING customers you’d think we’d get some sort of a decent upgrade. Even the App Icon is appalling and I think was designed by a 2 year old. Won’t buy this product again. Waste of money!!!

It’s great to have somewhere to store your precious photos but the downloads is so very slow. Finding the photos is also not the best either.

3 stars only has I cannot find a way to bulk retrieve my folders or files! Help

When you want to look for a specific photo It’s pain to open each individual file to check where it is when you have 100’s of photos/file

It’s slow to backup mobile phones and laptops. If the connection breaks during the backup it starts backing up from scratch again. Only photos, videos and files are backup no software.

I did a restore of files only to find several hundred of them have corrupted while stored by Currys. Many files are now just blank and lost forever. This is THE fundamental of online storage and Currys couldn’t even do that right. The app and website are also cumbersome. You can’t move files, etc. All the basics are missing so you get what you pay for. I won’t be renewing my subscription.

Thanks you very much. Appreciate the good work. VERY easy to use.

Hopefully now up and running