Take it down or fix it
I do a lot of road trips and have a Club Car Wash account. I wanted to use the app to help locate car washes along my routes and manage my account. I’ve tried multiple emails to try to login/sign up. Nothing works. I called and the service rep was like…”why would you want to use the app anyway?” Well, I do want to use it, but wanting and doing are two very different things. I can’t log in. I can’t sign up. I never get the confirmation code. Customer service is useless. If I had a choice for another car wash company, I’d take it. My feelings are…make it work or take it down!