Collar

I am so tired of having to close the app and relaunch every time I want to go back or change page. And customer service does not reply. Most app have regular update. But not this one. Really frustrating

I keep trying to be positive about this app and give it a chance as it has many great features but fundamentally I am frustrated every time I use it. Which is mainly when I want to book daycare or purchase packages for my dog. I don’t want to book a date and time when I bulk buy passes, I would like to buy the passes and use them when I am ready to. I also don’t then wish to wait for the purchase to be accepted before I can make further bookings - my day is so busy with my job I tend to sort out daycare in the evening and would like to do it all in one go. I have to book one day at a time which means if I am booking 5 - 10 days in one go all them have to be done individually rather than all in one go. The system my daycare provider used before they transferred over to this app was far better for the customer than this. Navigating around the app is also frustrating, there needs to be more ability to ‘go back’. I also can’t see how many passes I have available nor can I see what the cost is until I have got through to the payment section which is too late. There is a lot that needs sorting out on this app, it would cause me to go elsewhere if I had the choice.

Nice idea and interface but the bookings functionality is very buggy. Only seems to work half the time.

The app is clumsy and not user friendly. No idea how to get my monthly invoice and yet payment is requested. How do I check the amount is correct?

My dog’s daycare moved their booking and billing system to Collar. I downloaded the app as directed by them and I really love it. Booking is super easy as I can view availability at a glance. I think the messaging feature in the app is genius. It makes total sense to have it all in one place!

The daycare I use for my dog have moved over to this platform so I have started using this app. First, the vet I use is not in the list when I search and does not allow an ‘other’ option for me to input details myself. When trying to contact collar via the message function in app it is absolutely impossible. On the back of this I the tried to create a group, then when going to ‘manage users’ the app crashes and goes back to the app home page. To add to this, I can only see three daycare dates at a time rather than what I have booked for the next few months, which is useless to me especially if I am travelling. I’m really disappointed with this app and not looking forward to using it in future. It makes the whole process of booking daycare so much more complicated than simple.

Collar is a great way to share all of my pups details with her dog sitters! Highly recommend.

This app is amazing, especially with a new puppy means you can start off on the right paw. The products currently listed as well in the marketplace are great and sellers I had not heard of before, a must have for pet owners!

I downloaded Collar as requested by a friend whose dog I was looking after! It’s absolutely genius! It reminds me when I needed to feed Olly as well as when to give him his joints supplements! I don’t have a pet but I am definitely using this app when I finally convince my partner to get one!

I downloaded this app as I was intrigued by the ad running on social! I absolutely love it for my pup Teddy. I can have all his data in one place which I can share with my family easily! And the market place is so convenient! I would love to see more dog supplies brands in the future!