Condor Airlines

Fifteen minutes to fight with this buggy app to get passport data in only to be informed that we have to go to the counter to get tickets. But what do you expect from an airline that actively despises its own customers?

Terrible App. Drop down menus often don’t work and App results in missing data and error messages. Feels like a beta and far below intl competitor apps

While it is now possible to bock a flight through the app, certain necessary features still do not work. Adding your API is impossible. At least for flights originating in USA. Adding birthday and passport expiration is cumbersome since the app changes input dates. I put in 17. 04 and the app records 16. 04. Should be easy to create a workable app since there are plenty out there from other airlines.

Simple functionalities like check in and boarding passes are hidden. After sending me through a 30 min check in flow to check in two people, I only received 1 boarding pass. No explanation where the second one went. Not that their other services were better, this whole airline is a waste of money.

Terrible app and customer service. App is buggy beyond belief. Additionally I’ve had to file a complaint with the DOT due to their refusal to refund me for services not rendered. Avoid.

Use the website. There is no bene fit to the app. It is archaic. Crashes, doesn’t sync and just plain old has the black and white circle o death. The Germans build fine cars but they’re no good at developing this app.

For three years I have tried to use this app to enter my API information. Data entry is impossible - I have to select a day one day PAST my birth date to get the entry correct. After three years, I figured this out. Now it doesn’t like the way my name is entered, in spite of my doing exactly what it calls for. I entered my API in My Condor in the web, and while it was no picnic, I believe it stuck. Oddly, the two do not sync. While I like Condor’s inflight service, their customer-facing IT is horrible. It hasn’t improved one whit in the three years I’ve flown them. Have to hope their cockpit IT is a heckuva lot better!

The app’s unable to retrieve booking details even though the information entered is correct as evidenced by the fact that with the same information the booking details can be retrieved online. This app is total garbage.

Have to agree with others. Totally unusable app, how can a modern company be so completely incompetent. Kinda need the app to function when you are traveling. Unbelievable

As many, many others have noted, this app is garbage and utterly useless. It can not even pull up your booking.