Useless for Arlec Smart Power Outlet
Wasted 90 minutes and simply doesn’t recognise compatible devices automatically or manual setup. A sad joke
Ja, ConnectSense ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
⚠️ Die ConnectSense-App hat schlechte Bewertungen und negatives Feedback. Die Nutzer scheinen mit der Leistung oder den Funktionen unzufrieden zu sein.
ConnectSense ist kostenlos.
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1 von 5
1 Bewertungen in Australien
Wasted 90 minutes and simply doesn’t recognise compatible devices automatically or manual setup. A sad joke
Just talked to their support team… They no longer support this product, and it is no longer being made… Time to switch to a better solution.
Even when your device does eventually connect to this app it won’t be for long. It takes multiple 10-30 tries to pair. After a few weeks in wall plug needs to be factory reset and it’s all over again.
The app crashes constantly - trying to add device, trying to update device, trying to add existing HomeKit device, trying to login with Apple iCloud. The outlets aren't any better: pairing them takes an hour of back and forth.
Used to be great app (but krufty UI) for granular control of HomeKit devices & automatons. Recent update dropped access to devices throughout Home. ...I don't have any ConnectSense devices, but would have paid for the old app control.
Please add more accurate estimate energy usage by incorporating electricity time of day usage rates.
For several months now, this app continually crashes upon open. Uninstall, power cycle, reinstall… Makes no difference. No support documentation online or elsewhere, so save yourself from frustration and avoid.
It’s a disaster, every update makes the use of the app more convoluted and difficult to work. Talk about building something with your hands and destroying it with you feet. My devices are un-programmable at this point, cannot even remove them from the app.
I had one device with a firmware issue and another that just wouldn’t pair. The app didn’t help any at first, but once I sent an email to customer service, they helped with everything and were very knowledgeable, clear spoken, and professional! We started a google meet session and the customer service rep ran me through everything on the advanced side to troubleshoot and fix.
The app resets HomeKit settings every time it’s opened. Use of HomeKit is fine for me - I wish I could use the energy usage reporting and firmware updates through HomeKit app because I don’t like having to rename all my devices every time I open this app
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