CookUnity - A Chef Marketplace

Great food and perfect service. 😍

Love the food and presentation. It’s really easy to manage your subscription plans. Good job

It’s a great deal that my subscription allows me to do everything on the phone. The app has had ups and downs, but their team finally created a very easy one to use. 🙌🏻

Easy to use, fast and helpful ! I don’t have to cook when having busy days at work, just heat and eat. The menu has plenty of variety, so I always enjoy trying my favorites and new things. Customer support is always caring and helpful when I need it! Highly recommended ⭐️

Food is exquisite. Totally recommended !

Awesome experience! Efficient and tasteful!

Great app!!!

great looking app with an attractive interface but it’s sooo slow and glitchy! the logo will spin and spin and i have to keep swiping out and trying again to get it to move. it crashes when i’m trying to confirm my order so i’ve started screenshotting my selections for when (not if) this happens. i often have to tap buttons a couple times before the action is completed. the meal filtering is also not great but i’m not sure if this is just on the app or on the website as well.

Such a great meal delivery service but the app is awful. Your meals for the current week doesn’t appear. The app takes forever to load a screen. If you’re ordering for a week and choose your meals, if you leave the screen all your chosen items disappear.

When it’s good, it’s good. When it’s bad, Cook Unity is terrible. I’ve been using this service for months without any issues until this week when I had placed a larger than usual order bc it’s the start of summer break. I hate when there is no phone number to call and speak to someone and instead I have to spend an hour on the app’s chat (ask me for the screenshots). So while Giro is communicating with the team in charge of screwing up my order, he’s not telling me what solution or compensation CU can provide. Instead, I’m informed after the fact that my family won’t be receiving any meals this week, the team can’t even offer a delivery on a later date, but that my money is being credited for future orders. This defeats the entire purpose of having a meal service! 1) Food waste due to wherever my order ended up 2) Time wasted on an unsatisfactory resolution 3) Added stress to the customer who now has to scramble to meal plan Again - When it’s good, it’s good. When it’s bad, Cook Unity is terrible