Copper CRM

Please add some functionalities to the email (like add attachments) to make it to 5*

It is easy to use and has a lot of options. Super customer service.

Love Copper. It’s so easy to organise and stay on top of my contacts. A lot of cool new features in the app in recent releases as well! Keep them coming!

Copper is a decent product. It allows you to manually log all of your calls, texts and so forth and it tracks your emails. Nothing that should come as a surprise as the vast majority of CRM’s do this today. What is unique is their billing and cancellation policy. If you sign up for 1 month you are being locked into one year without any notice or notification. Even though I spoke with a representative named Oliver who said they would let me get out of my agreement, copper continues to bill me. If you try to cancel or request support… there is none… As a military veteran, I am very disappointed that a product that claims to look after people would do such a thing. If the situation changes I will update my review

It seems like you can only email one at a time

Finally, a CRM that is EASY TO USE! My employees and I actually keep track of our sales, client notes and more with this easy to use...not to mention....affordable platform. Keep up the good work Copper!

The CRM does everything I need it to for a small business. I like the upgrades that keep coming and the minimal cost involved in running my day to day operation.

Has all the features I am looking for. Does what it says it does. All my info in one place.

Copper as a whole has impressed me every step of the way: from it’s workflow setup, email integration, mobile app, and staffed support - it’s truly the best. Great for many types of businesses! 👍

Still a few quirks in the iOS app but overall very solid. I am writing the review in hopes that the app will not ask me for the 1000th time if I am enjoying using it. OK fine so I enjoy it now lets hope I don’t have to see it on the home screen every time I launch the app. They are very proud of the system which can capture contact info from inbound emails but its unreliable. Unfortunate as that’s a major selling point. App also logs you off whenever it seems to feel like it. A little annoying when you have to log on again on the iOS app. If I am looking up a contact I don’t need to be bogged down with logging on again. I asked them Devs. about it and they said its normal. I asked why but haven’t received a response yet. I am using both Copper and Zendesk Sell which used to be Base CRM. Zendesk sell has the better interface for mobile. It synchronizes to the phone so if you are out and about with no internet then you can still find a number. So; four stars for Copper and hopefully the program won’t keep asking me if I like it. :)