Corebridge

Ever since I started using the Corebridge App, my account login info consistently does not log in even though I’m 100% sure I’m using the correct credentials. After a couple “failed” attempts, it locks me out and the only solution is calling their Customer Service and having it reset. After reset, it the login info will work temporarily but come back a week or so later and it says it’s incorrect login again. The FaceID option also doesn’t work even when I can log in. I’ve even tried clicking the part for resetting the password by entering your username so they can email you and EVERY TIME it locks me out. The app is extremely frustrating to access and needs to be addressed, especially after multiple users have the same complaints. It is the most essential part of the app and when you can’t even login, I can’t even figure what my current financial status is, PLEASE FIX ASAP!

As soon as I log in it shows my balance and logs me out. Not helpful!

Helpful and easy to use.

It opens for a brief second and then goes back to the login screen. The app is unusable in its current state.

It logs me in for a flicker of a second then logs me off. Calling the attention of the app developer and maintenance. Do your job.

Great company, occasional hiccups

Not good

Horrible app and horrible company. No transparency, waste of time with sky high fees. The app is basically useless trying to find statements or fund information.

The app automatically exits, user immediately upon signing into the app.

I would think that this would be tested before releasing, but FaceID does not work and you cannot disable it. Come on programmers. Otherwise, the app works…it’s just a boring interface though.