Crystal Ski Explorer

Good app , would be better if there was chat available, if you had any last minute questions,

Lots of useful info whether you’re holidaying with Crystal or not but it’s so buggy… click to a new section and it just hangs, want to load a resort map? Black screen. The number of times I have to quit and relaunch just to get it to work is insane.

Easy to use, helpful, we love the ‘number of sleeps to go’ all adds to the excitement! Would be good if the ‘Add a booking’ function worked but that’s not a major issue.. 👍

Really helpful and well designed app…easy to update and full of useful information.

Ski tracking removed for no apparent reason along with nearly a decade of ski tracking data. This was the most useful feature of the app, removing it makes it a fairly pointless download now.

The app does not allow ski tracking anymore.

Basic functionality which works on the crystal website ( eg find and log in to your booking using booking reference, lead passenger name and departure date ) doesn’t work on the app. So cannot even get started with the app. Basic functionality like this really needs to work flawlessly, but it doesn’t work on this app. Quite disappointing as all the reps tell you to use the app for any queries…

The app stopped working! I have a balance to pay and changes to make ahead of my holiday next week and I’m unable to do it. All I get are blank screens.

Really useful app for all stages of the holiday - preparation and once in resort too. Love having it all in one place. Would be great if it could have links to local transport timetables and if you could add a piste where there are two resorts close by. Finally… we are big walkers as well as enjoying other snow sports and if there was any way of linking in a standard map for walking… well then 10/5 stars. ⭐️🤣

Massive backwards step removing ski tracking & history