DiDi: Ride Hailing in China

This app is extremely inefficient during rainy days. It always tells you that the estimated time is 1 min but in fact it is over 1 hours. And after I was cancelled trip by the driver, it said I was put into the priority queue, I wasn’t in fact. People after me even got car quicker than me.

能不能对美有一点追求？在图标上打上“真便宜”，不知道是哪个三聚氰胺喝多了的产品经理想出来的。

别人不用车的时候，还可以，但一旦忙了，一塌糊涂。什么加钱，什么黑砖会员，什么V几会员，全垃圾。差！

This is for sure the best app for English speaking foreigners on the mainland. As an American it linked up my apple-pay and ali-pay automatically, totally reliable. Fives star easy secure and fast, no need to speak Mandarin!

This app has been my go-to and has made work across town far easier, but there are two main issues. First off, if you don’t want to pay twice as much for your ride, you wait longer. Understood. However, the most recent time I used it, the app changed the destination to a totally different place a half mile away, after I had already waited for literally 20 minutes from ride request to driver arrival 😢. Since it was pouring rain, I was unwilling to run 8 minutes, and had to surrender the ride and then battle with customer service—& then get back intot he queue and wait another 20 minutes! Customer service is always great, but in these cases, they should be given more discretion. I’m just one case study, but I ordered a ride elsewhere & got it within 5 minutes. The lesson here: learn enough Chinese to use local apps, or waste precious time or money. The choice is yours. See below for the issue with Didi Flash, described upon its introduction in 2022/3: its addition ensures that unless you are willing to pay exorbitant prices during peak times, you will be given drivers far away. This terrible combination of cash grabs seriously affect the service for all but those with a lot of time or money, which reveals Didi’s priorities. Yes, the company will make more money in the short term—but in the long term, droves of customers will move to other platforms. Disappointing for an app I have used for years.

Can NOT register with a U.S. phone number. Kept erroring out. Not foreigner friendly.

根本抢不到好单子，难用！

司机跑线路不挣钱，私下要转账，已经在车上不好说啥，事后投诉没结果了，这平台果然不能再用了

一直依靠Apple Pay支付车费。打车结束后直接点Apple Pay就支付了。前几天因为滴滴app闪退，不得不更新到最新版本，发现支付方式居然没有applepay了。唯一和Applepay相关的是提供真实信息免密Applepay——这并不是真正意义Apple pay！ 因为没有微信支付等，无法支付，只能不用滴滴了！海外版滴滴居然删除Applepay（旧版现在还继续能用Applepay），滴滴脑袋是不是有问题，过于聪明了？还是隐私攫取到令人发指地步？！

是越来越垃圾！啥垃圾人都可以在平台开通跑滴滴！