Direct Ferries

Wij zijn op vakantie in Napoli en wilden reizen naar Capri met Directferries. Door het slechte weer zijn onze activiteiten geannuleerd. Ik heb meerdere contactverzoeken via de website van Directferries gedaan maar krijg nergens een reactie op. Telefonisch zijn ze niet bereikbaar. Ze geven aan dat de klantenservice 24/7 beschikbaar is maar daar klopt niks van. Mijn tip is op een ander bedrijf te zoeken en daar te boeken.

Waardeloze organisatie, niet te bereiken, Boekingen worden steeds gecanceld, doe jezelf een plezier en boek direct bij de Ferry

It has no functionality: for every search action you have to fill in your personal data again. There is no going back button.

This app lets you search and compare crossings, like the website. If you are are a frequent user you would expect it to store your details like registration, names, phone etc. It does not, what a shame. Everytime I have to reregister all over again. Clearly they have no competition because I cannot understand that nowadays an app can get away with that. I am very disappointed. You can add cars but then not use the data. It does not store your bookings. It does not remember previous data filled in. It does not keep your payment details. The app is basically worthless.

This app does exactly nothing.

Na de upgrade werkt het programma helemaal niet meer, kan je gelijk verwijderen

Great app. Make sure that first the route is set, otherways you get lost in the data.

I do not recommend booking through this app. You can wait up to 10 days for a confirmation email. If, for example, you go as a group on a motorcycle, it may happen that this application will send you in a few days that your request to buy tickets was rejected, but your friend's ticket was confirmed. But since a few days have passed, no more ferry tickets are available for your friend. Despite the fact that booking through this application is more expensive than directly on the seller's website.

I booked a ticket and paid through without insurance because I knew I am going at this time. But that’s not the point, the application add an other ticket when I was looking before, it saved it and put it through the booking I did. I paid for the unwanted ticket £165 and the customer service told me they can’t refund me. The app is simple but DOUBLE CHECK before you paid et get fooled like me.

Easy to use. Originally downloaded to manage my booking, but have continued to use to book tickets rather than using the website