Dolphin Memories

Photos downloaded in a flash everything was clean and perfect!

First of all, I have no idea what these other reviews are referring to. It was for sure not the same resort or experience, the dolphins were beyond taken care of and healthy. The pool smelled wonderful. It was filled with sea salt. They stress the importance of how they take care of their animals, and take care of their Ocean which I can for sure get behind, the app was VERY easy to use extremely straightforward and extremely quick to download people seem to forget it depends on their Internet mine download 30 pictures within 30 seconds!!!! 100/10 experience I would go again in the blink of an eye , I LOVE YOU DRACO AND KATALI 🐬❤️ thank you for breathtaking once in a lifetime memories💖💖💖✨✨

Don’t leave the gift shop. Wifi disconnected and you need to redownload it all.

The price is a lot and the pictures came a little bit late

If you want to swim in a cesspool, I suggest find a sewage treatment plant, it smells better. Keeping any animal in that surrounding is a disgrace. As far as this app, good luck. I’ve been waiting for the pictures for almost a week and it still informs me the request has been sent. It’s just a big fat scam from beginning to end by a bunch of rude obnoxious greedy thieves. The entire Cayman Islands is like that. Save your money and do it right.

Be careful when dealing with the desk staff regarding prices. They don’t tell the truth regarding the prices and charge you more. The manager does not care and has no customer service skills. They ruined a great time. We are not the only ones reporting issues like this.

Amazing high quality photos and they downloaded super fast definitely worth the money.

The place was disgusting and way overpriced. My family and I decided it was far too gross and ridiculous (so many people) that we asked for a refund (before we even got in the water/swam with the dolphins) heck, they hadn’t even started to head towards the dolphins! I also asked for photos. So, since my family and I decided we were not going to do it, we asked for a refund. They denied us! They provided NO SERVICES and I got no refund; SCAM! I tried to get my money back, but it did not work. So I asked them if I could at least get my photo money back (no photos were taken) and they said no. WHAT?! So I ended up getting scammed around $400 USD!! Basically what came out of this “dolphin adventure” was me forcefully donating money to a dolphin abuse tourist trap. …apologies for bad writing.

This is a scam you the code will not work

App works perfectly fine. They say use their wifi and you can download the photos within 24 hours. I was able to download the photos within 30 minutes after the dolphin experience. Follow instructions correctly and you can download them just fine. Quality is great too.