Dynamics 365 Remote Assist

Veröffentlicht von: Microsoft

Beschreibung

Microsoft Dynamics 365 Remote Assist empowers technicians to collaborate and solve problems with remote collaborators using Microsoft Teams or Dynamics 365 Remote Assist, reducing travel time and cost. Technicians and remote collaborators can add mixed reality annotations to provide instructions in context. Technicians can also capture and visualise images and videos of their organisation’s assets and store them in Common Data Service.
Upon download, users will have access to the 90-day licence free trial or use the 30-day trial licence provided by your organisation, if available. Additionally, both technicians and remote collaborators may need a free or paid version of Microsoft Teams. Additional hardware and licence requirements vary for available features and content. After this trial period, the technician will need a paid Remote Assist licence, which comes with Microsoft Teams and capacity for Common Data Service.
Features*
• One-to-one and group video calling
• Supports Microsoft Teams Meetings
• Add mixed reality annotations in space
• Capture and annotate images and videos of assets and store them in Common Data Service
• Annotate on a 2D image capture of the space during a call
• Send and receive messages, in-call snapshots, and files through the text chat
• Capture session history through call recordings
• Integration with Microsoft Dynamics 365 Field Service
• Ability to link call history, in-call snapshots, and files shared during a Remote Assist mobile call to an associated Field Service work order
• Ability to start a call to a remote collaborator from the Dynamics 365 Field Service mobile app to the Dynamics 365 Remote Assist mobile app
• Availability on mobile devices without augmented reality (AR) support
• Included on the Microsoft Intune approved client app list
*Commercial features of this app require a paid or trial Microsoft Dynamics 365 Remote Assist and Microsoft Teams subscription for work. If you’re not sure about your company’s subscription or the services you have access to, visit http://aka.ms/GetRemoteAssist to get connected with a Dynamics solution expert or contact your IT department.
By downloading Remote Assist, you agree to the licence (see aka.ms/RemoteAssistSoftwareLicense) and privacy terms (see aka.ms/privacy). For support or feedback, email us at [email protected].
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Dynamics 365 Remote Assist Häufige Fragen

  • Ist Dynamics 365 Remote Assist kostenlos?

    Ja, Dynamics 365 Remote Assist ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.

  • Ist Dynamics 365 Remote Assist seriös?

    Nicht genügend Bewertungen, um eine zuverlässige Einschätzung vorzunehmen. Die App benötigt mehr Nutzerfeedback.

    Danke für die Stimme

  • Wie viel kostet Dynamics 365 Remote Assist?

    Dynamics 365 Remote Assist ist kostenlos.

  • Wie hoch ist der Umsatz von Dynamics 365 Remote Assist?

    Um geschätzte Einnahmen der Dynamics 365 Remote Assist-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.

Benutzerbewertung

3.75 von 5

4 Bewertungen in Vereinigtes Königreich

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Bewertungsverlauf

Dynamics 365 Remote Assist Bewertungen

Bug with teams licence

Jake1233692 on

Vereinigtes Königreich

This app isn’t working for me at all. I can’t access the 90 day trial. When it says I don’t have a teams licence (I think I do?) it just gets to an infinite sign-in loop and crashes. I also can’t find a place to ask for technical help on their website.

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Schlüsselwörter

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App-Informationen

Kategorie
Productivity
Herausgeber
Microsoft
Sprachen
Basque, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
Letzte Veröffentlichung
2024.9.30 (vor 1 Monat )
Veröffentlicht am
Sep 30, 2019 (vor 5 Jahren )
Zuletzt aktualisiert
vor 1 Woche