SEM e-Service for Customer

Key Features
【Equipment Management】
1. Add / Bind your machine by machine serial number
2. View all your owned SEM machines in the equipment management list or distribution on map
3. View the equipment running statistics report
【E-Book】
You can view the specific E-Book associated with the serial number of your machine after a successful binding.
1. Search by machine model, serial number & parts number
2. View by module
3. Download PDF format for offline viewing
【Service Manual】
You can view the specific Operation & Maintenance Manual associated with the serial number of your machine after a successful binding, and other types of Service Manuals related to repair and maintenance after submitting an application to your dealer and obtaining approval, such as Troubleshooting, D&A Video etc.
1. Search by machine model, serial number & keyword
2. View by module
3. Download PDF foramt for offline viewing
【Feedback】
It allows you to get business and technical support of SEM e-Service function modules through online seats or offline messages via "Setting - Feedback".
【Other】
1. Support login with CAT CWS ID
2. Support night mode
For initial setup of the App or any technical issues, please get support by:
1. Contact your dealer
2. SEM e-Service official support email: [email protected]