EasyCloud for WD My Cloud

I could not connect to my WD mycloud home drive on my Apple TV using this EasyCloud app. It is a complete waste of my hard earned $2.99. Buyers beware of this non-working app, which Apple should remove this non-working app from the Apple Store so no more lemmings will fall over the cliff like I did thinking it was going to work, which this app will NOT work.

Won’t work on APPLETV, even though it says it does. Won’t even work on an iPAD PRO. HOW CAN I GET A REFUND out of principle , not about the $2.99 that I wasted. Apple should remove from AppStore

Well, just got the App. I haven’t got past discovering your device yet. There are no other options. So since it can’t discover my device I can’t do anything else. Good luck with a Google search. Every cloud comes up except help with this App.

Worthless app not working why apple don’t pull of the shelf

First off they should have no stars. I have sent several emails about the app for Apple TV not working. I have been waiting for a response since May 17th and nothing. And all there other apps do not work. I had to get refunds frim Apple. They just take your money and when upgrades to Apple products happen, and the app breaks - they already have your money and have no incentive to fix the app, because you cannot get anyone. You cannot locate a proper telephone number for the company. If you do it does not work. Your are forced to email and no one responds.

Wouldn’t discover my WD MyCloud hangs and never returns. Why not allow the user to supply the IP address? Dumb.

doesnt automatically find twonky server, and no manual input

Doesn't seem to work on my mac w M1 chip. Runs but could never get id & pw to work. easier to use wd native app wish I had my money back.....don't buy this

I can’t see the video anymore.

App, shows NAS H.D. That’s all. I ask for support with unsuccessful results. I am still waiting for help.