This thing is useless don’t bother
It seems impossible that an organisation as large and well funded as edfringe which has had a phone app for over ten years can deliver something this fundamentally broken in 2024. But here we are. Huge volumes of ticket sales will be lost because of this app, which is a terrible shame for performers and a silly own goal for edfringe. Save yourself a very frustrating experience and don’t bother wrestling with this thing.