Edinburgh Leisure

Days and days going around in circles trying to book a session for my son to have a gym intro session . Called joined paid . Sessions now available disappear when I sign in . Utterly useless .

No idea how to use this app! Overloaded with totally useless info. Cannot even find where to book a class. As previous comment…shambles

Created an account on the website. Tried to log into the app and it rejected my credentials. Reset the password on the website and the app still rejects it. Can’t even get logged in. Hard pass from me.

Not only is this app absolutely awful, the whole Edinburgh Leisure website is terrible too. Wanted to book adult tennis lessons. Opened the app, went to coaching section, selected Craiglockhart tennis centre, selected tennis as the option….only children’s lessons were visible. Logged in online, went to coaching portal, selected adult beginner tennis lessons, selected book, took me to online login, signed in to my account, brought up every kind of court/activity I could hire/book but nothing about lessons. Going round and round in circles. Whoever designed this should be sacked, it’s truly not fit for purpose.

At first the app seems ok but I tried to put myself on a waitlist for a class and every time I went to check on it I had been removed from the waitlist. Tried to book online and got a 404 code. £65+ for a monthly membership, they could and should do far better.

It’s as if this app was designed to confuse and frustrate. I’d rather rub bleach in my eyes than use this app again.

There’s bad apps out there. This is without doubt the worst

Works alright. Booking a session is a pain because you need to enter your full card details, it neither remembers them for you or supports PayPal or Apple Pay or whatever. Booking swimming sessions is the only reason I ever need to find my wallet these days… And you can’t cancel a booking without emailing, which takes a few days. You get a refund so it’s fine, but it doesn’t free up the space for other customers. Not my problem I suppose.

Genuinely one of the worst pieces of software I’ve come across. I used to design software and I would have been sacked for this piece of rubbish. Unusable, lacks synchronisation and will lose Edinburgh customers; which, I might add, applies to the website too.

App starting to get fixed. One main issue is not having access to membership card. As needed these days to enter class and gym. Can it be built in to the app please