El Pollo Loco - Loco Rewards

I tried creating accounts in every way but it never logs you in, it loads up like it is but sends you back to the same sign up screen for everything

Love this place food always fresh n delicious

It would be great to be able to sign into the app to try and use it. Haven’t been able to do that for a month. I’ll go back to the restaurant when the app works

Would have given 5 stars if I was able to use Apple Pay.

I tried signing multiple times through apple but it doesn’t respond to it. Only shows the bell logo load then nothing. So I tried to reset password and THAT doesn’t work! How am I supposed to sign in when I can’t through apple nor can I recover my password because their recovery process doesn’t work!

It’s been weeks now that the app won’t work. My sign in doesn’t work and it won’t even let me create a new account. I guess they don’t mind missing out on money?

A little non-intuitive. Would be better if you could just select your reward instead of seeing the reward, go out of the rewards section and add it to your cart, then select the reward at checkout.

So happy to see el polo say happy bday to me I forgot

Great location… one of the newest store designs. Fabulous external lighting at night. Neatly laid out. Friendly service. Delicious food. Reasonably priced. Definitely download the App. They often have great Rewards! Worth it! Two thumbs up all the way around! GO NORTH INDIO!!!

Not sure what the purpose of having a saved card on file is if they still make you fill in all the credit card info again at check out. Doesn’t let you add a previous order to your point count. If you don’t scan at time of purchase you’re screwed.