Elgato Control Center

Hello, I have key lights on a separate subnet from my home-office one and have routing enabled between two networks. Please add the way to manually enter IP addresses of the equipment as auto-discovery doesn’t work across the subnets.

The app is very simple to use, but in at least 50% of the time I open it, it doesn't find my Key Light. It's very annoying 😢

I purchased the Elgato Key Light and used this app to control it with. Absolutely easy to use that even a caveman can figure it out! Simple on/off as well as ability to vary brightness and the cool/warm light. Will be purchasing for family for Christmas!

A very disappointing experience with an otherwise satisfactory product. A shame i’ve spent hundreds of dollars on lights and am unable to use them due to a malfunctioning application. Seems like an extreme oversight by Elgato, who I’ve previously been very happy with. The app fails to recognize the lights that have been connected and reconnected to the correct network. Utterly unintuitive and unreliable.

I have a Key Light and most of the time I need to reset it. Very unreliable. Constantly troubleshooting to see why the light disappears from the app. Why can’t we have physical controls on your lights rather than relying on trash software and Wi-Fi connection?

Doesn’t keep collection, useless, no updates

They used to work flawlessly. Came on immediately, turned off immediately. Now they only sometimes connect, sometimes will not go off, and minor brightness adjustments are tricky as the touch bar jumps around. Disappointed.

The lights never stay connected to either mobile or desktop apps. I’m incredibly frustrated with this entire product line because of bad software.

I’ve tried uninstalling and reinstalling the app several times, but for some reason, it remains missing from the settings list of apps.

Always works. Wish all apps did.