elmenus

Crappy app that always cancels orders and overcharges. Application is buggy, support team are mediocre.

The application became so horrible that It got me to report. Stop using specially do not prepay your orders as they will make sure to have the most awful experience ever

The quality of the drivers, customer service representatives and the issues handling system is in the sewers. Deleting the application and never using it again

If there’s delay in the order they leave you to solve it yourself. Worse than talabat

عامله اوردر من الساعه ٤:١٥ ويجيلي مسچ ان في حاجه غلط وادخل مالاقيش حاجه وبعدين يتلغي مرتين عشان البهوات والهوانم ماكلفوش خاطرهم يكلموني. منتهي الاستهتار وعدم الاحترام وانا جايلي ضيوف. علي كل حال انا كده كده كنت مقلله اوي فالتعامل معاكوا ودلوقتي حابطله

Just as horrible, unethical and unprofessional as the other ordering applications in Egypt, using Elmenus or Talabt is just the worst thing that could ever happen to you. No decent customer service, huge amount of glitches (a restaurant could be in the same street as you, and you’ve ordered plenty of times using Elmenus itself, and all of a sudden the restaurant does not deliver to your area) also all along with the restaurant that they say closed or busy, when they are not. Horrible. No stars if possible.

No customer support. They mess up your orders and no one is there to contact or complain and ur money goes in vain. Do not use it. Talabat is 100 times better at least they review complains and have customer support

Orders are taking too long and the customer service are talking in a bad way and there is no drivers accepting my order and also the customer service refuse to cancel it !!! So i remain in a situation where i can’t cancel the order from el menus and order it from the restaurant and also remain starving because no one is delivering it! I do not recommend it to anyone. The customer service doesnt solve any problem related to the order

Everytime i would try to pay with my visa card the app would crash, and when i tried to contact them about it they denied that they have any technical issues and wouldn't even help me fix the app. I cant use any visa still, the app still crashes, and they told me to only place cash orders so that stops happening. Super unprofessional

بيحتو حاجات متوفره و هي خلصانه و بيكلموك من غير دم لا ولو قولتلو هاتلي الاوردر زي ما طلبتو بيلغو الاوردر