Empower - Your ride, your way

Map could be improved, but overall good and decent prices and quality drivers. Sometimes you are waiting a lot longer than estimated time from the map but it is improving.

Great service. Maps need improvement

At first I recommended this app to everybody now I recommend them to stop using the price jumping on here at the very last mi Ute before your transaction goes through is next level diabolical. I know that empower is not suppose to be operating in DC and I promise to email the proper authorities about you guys

I am annoyed at the frequency of notifications that are advertisements for discounts, etc. I don’t need ride sharing that often and am sick of getting notifications from the app all the time for no reason. Also during my most recent trip I selected a female driver and the original driver cancelled and was matched with a male driver. The driver was great, but this is not as promised.

A friend referred me to Empower and I had a great first experience. My driver was friendly and safe. The app experience worked well.

Couldn’t leave tip but good driver.

Wait times are more long than other apps, and the drivers do not practice safe driving.

I have been locked out of my account for weeks and have reached out to customer service 5 times without any response.

Thanks

I never feel over charged for a ride and I love that !