EntraPass go

Needs significant updates to work on iPhone. Tired of asking for updates. Should not be promoted as designed for iPhone.

Systems no good

At the suggestion of the professional installers, I agreed to use this App to access cameras, alarm system and zones and various gate controls. It works marginally ok on an Apple computer, although certain elements like the “virtual keyboard” do not work on a Mac. On the iPhone, it is terrible. It takes forever for the cameras to load, and of 85 alarm zones, 9 show up. Additionally, the remote ability to arm the system and disarm the system, a rather critical feature, does not work at all. What is frustrating is that this issue/problem was identified in early November. It’s now January and still not fixed/addressed. The answer is always: “we only have one technician who works on Apple products”. Until they get serious about their product being compatible with Apple products, I would wait or find something else that is truly Apple compatible.

Stop asking if I enjoy the app

Service is good

Opens great but crashes every time a user is selected. Tried reinstalls, reboots, etc..

App will no longer work after upgrading to iOS 15.1.

Crashes every time you click on a person.

Several buildings I take care of have this installed. Easy to use right from phone

What a crap app. It’s basically useless. You can search for users but if you click their name, the app crashes. Try to unlock a door for someone on the weekend, app crashes. It’s honestly useless.