EverLights

We recently had EverLights installed. If the app worked, it could be awesome. We have been unable to download any sequences and it will not save anything. Because of this I can’t schedule anything in the calendar and I have to manually preview a light setting. I’ve reached out to support and they called me. They said they would get working on it but it’s been almost a week and no resolve. I paid a lot of money for something that isn’t working and I’m disappointed.

The app isn’t very intuitive and hasn’t been updated in years and there is no option to just go with a pre-programmed schedule of holidays. A couple weeks ago, I set up the calendar for the next year and after a few weeks the calendar went blank and so I have to start all over again.

Love the lights but have to have them out annually for repairs. Great customer service, always fixed fast. Wonder longevity….I have had them three years now.

The app is barely functional. I cannot save a single custom sequence to my phone. The presets do not even load this thing is barely working.

I chose these lights because they are outward facing, and look more like traditional christmas lights. When the lights work, they look beautiful and can be seen from every direction unlike competitors. I’ve had these for two years and had repeated problems with the app and the physical lights themselves. Here are the problems: 1. I regularly have to Power cycle the whole system (unplug the lights from the wall, switch off any soffit switches, unplug and completely disconnect the bridge. This is because the lights will glitch and behave completely erratic. 2. I’ve had multiple sections of lights go out. I’ve had technicians here at least 3 times. That’s fine during the first year because the service is under warranty, but after that first year, it’s $75 for every visit. During my many phone calls, texts and service visits with the company I’ve been told that the original design for the wire connections was flawed and those connections tend to fail. They now have a new connection that is supposed to be better, I want all of my connections replaced at once, not as they go out, and have to pay $75 for the tech to come back out. (I currently have 2 sections out because of this problem waiting 6 weeks for tech to come out). 3. The app is ok, I like that you can build your own custom sequences, but it will often have a hard time connecting to the bridge (currently I can’t connect to the bridge unless I am home.) 4. It’s ridiculous that you can’t set calendar events to recur every year. You have to re-program the calendar events every year. That seems like it should be a simple fix. I wish I could recommend Everlights to other people, however based on the issues above, I simply can’t!

App needs an update. Schedules are only once, so I need to setup all my holidays each year. I continue to get dead or bad lights. Currently have 23 that are missing at least one led color. Tried keeping up on it myself, but ended up calling support last year to fix them all. Unfortunately, more out this year.

At first it’s frustrating app. After all updating and getting to play with the app, I really love it!. Some imperfections on the installations on the driveway frame. Hopefully someone from their tech can come back and rectify it.

We liked the lights the first couple of months, but the app is very outdated and hard to navigate. Some zones work sometimes and other times they don’t. Very frustrating, especially after what we payed.

The Everlights app currently falls short in terms of functionality and user experience. A much-needed update is essential to address its primitive design and limited capabilities. Users are craving more than just basic sequences; the app should incorporate the ability to create and customize shows, moving beyond the constraints of its current options. Additionally, the random mode should truly offer randomness rather than being limited to the chase mode. Importantly, the app lacks the feature to import sequences and shows from other platforms, hindering users who want to leverage a wider range of content. An update that allows seamless integration with external sources would significantly enhance the app's appeal and utility. In essence, a comprehensive refresh is imperative to bring Everlights up to par with the evolving expectations of its user base.

This app needs updating so badly. There is no troubleshooting at all built in. The app should have an easy way to reset the lights when they are having zone or other problems. Love the lights when they work, app was probably great in 2018 but needs so much work.