EverLights

I had EverLights installed on my house and just submitted the 6th service ticket cause my lights are not working again. $5000 for lights that only half of them work.

We really like the lights but have needed to have service out a couple times already for dying zones. Service has been good but I do wonder long term how they’ll hold up. The app is a hit clumsy and has some frustrating, simple errors, for example the login screen isn’t configured as a password prompt so it doesn’t pull up saved passwords, you can’t paste into it from keychain/PW manager, and since it’s not treating the PW box as a password it changes emerge first character to capital so the password always fails. Little things like this make it frustrating and have been there for a year now so it’s not just some little bug that’ll be fixed right away.

These were professionally installed and worked for maybe 2 months, then it messed up constantly. The customer service is also horrible. It takes them 2 weeks to get back to you. Currently trying to go through the warranty process to return them now and my gutters are damanged from all the holes we had to poke through for install. The app is also not user friendly and doesn’t communicate correctly if two people in the house have the app.

The app was somewhat glitchy before and kinda worked fine until this most recent update that erased everything - where did all the sequences go? *update* I just needed to re-pair my bridge which was quite simple. Now they’re back to working mostly ok. I have noticed that the whites are kind of yellowish at one end of the house. In general though, great product and always gets a wow from any visitors.

**Update** They replied saying it sounds like I have an older version with an invitation to upgrade! I haven’t even had them 7 months and have the most up to date version. Updating my review to one star instead of two for the ridiculous response to my concerns in this review and because they deleted my comments expressing concerns on their Instagram page instead of addressing me directly. We occasional have sections of lights that aren’t on the same sequence as the rest of the house but my BIGGEST complaint is the terrible outdated app. I wish I had gone with a company with a more user friendly app. It’s very difficult to create your own sequence and they don’t add new pre-designed sequence options to the app. There are only a limited number of sequences to choose from. How hard could it possibly be to hire a professional to create a decent app? For such an expensive product I don’t think this is asking for much!

Guys! We love our Everlights! But we kindly ask you add a simple “Off Timer” button to each light setting so we can just easily set our amount of time we want to on instead of having to goto the “schedule” section each time. I hope this makes sense and I hope you guys can do this. It’s a simple request that will make the all a lot better! Thanks

I love this app and its flexibility to create your own patterns or modify existing ones. Here are a few suggestions: 1. Calendar should be recurring, so Xmas 2021 is repeated in 2022 and on. 2. Schedule by date range or even a drag across the calendar instead of having to press each individual day. 3. Calendar day highlight: maybe a color instead of grey to increase visibility. 4. A standard “Xmas strand” option (ie red, green, orange, blue, yellow, purple) 5. A “white temperature” category with names like 2700k, 3500k, 4000k, etc.

These lights are amazing. Love transparent and invisible they are during the day and how much they light my house up during the night! The app is so easy to use and fun to make patterns and then watch them run along my roofline. Would recommend the product to anyone and everyone. Amazing product for a great price.l!

Can’t set it up for everyday, instead have to select the days (I.e. tap the every day in a month on the calendar). I offered to pay extra to get that feature, no response.

I love the holiday patterns it comes with, and the continuous improvements they’re making in the app!